Manager, Program Management - Technology Workforce Strategy

Program Manager Of Tech Workforce Strategy And Planning

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Technology Workforce Strategy team is a center of excellence that tightly aligns with and supports the strategic objectives of the Technology organization. Our aspiration is to be the best, most inclusive and diverse place to work in ETS, bar none. Our Workforce Strategy is to have the best talent, in the right locations, and an optimized global cost structure.

The Program Manager of Tech Workforce Strategy and Planning will support and enable our internal partners, including the Senior Leadership Team and their leadership teams by enabling systematic analyzing, forecasting, and strategic planning for their workforce. This role will manage the leaders' workforce strategy, driving a regular cadence of meetings to discuss insights and trending around items such as contractor / colleague ratios, location growth, and progress towards Early Careers Program global placements. The Program Manager enables this through :

• Deepening existing relationships with the SLT and their direct reports through effective workforce strategy management and providing a service that supports their organizational needs.
• Supporting the enablement of best-in-class self-service tools to enable modeling of the workforce and automated dashboard reporting for our partners.
• Partnership with teams across ETS to manage a systematic end-to-end process to analyze, forecast, and plan the workforce.
• Deriving meaningful insights from internal data sources and external benchmarking.
• Identifying solutions and driving talent recommendations based on senior leader needs.
• Collaborating effectively with partners such as Finance and our Colleague Experience Group and building key relationships to identify and manage dependencies.
• Managing outcomes by managing the details sequencing and preparing for meetings and events thoughtfully to drive outcomes efficiently.

Minimum Qualifications :

Preferred Qualifications :

Salary Range : $103,750.00 to $174,750.00 annually bonus benefits. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job : Technologies

Primary Location : US-New York-New York

Schedule : Full-time

Req ID : 25020914