A company is looking for a Claims Associate to join their high-growth Claims team.
Key Responsibilities
Evaluate claims to determine eligibility for reimbursement
Provide exceptional service to members via phone, chat, and email, assisting them with the claims process
Organize workload using company tools and suggest process improvements as needed
Required Qualifications
Experience in a customer-facing or operations environment
A passion for helping people and problem-solving
Ability to work in a rapidly evolving startup environment
A bachelor's degree is preferred but not required
A quiet and distraction-free work environment with a reliable internet connection
Claim • Norfolk, Virginia, United States