Receptionist

Plymouth Physical Therapy Specialists

For over 30 years, Plymouth Physical Therapy Specialists has been dedicated to our patients, always putting their needs first. Our team, with a wide range of professional skills, is committed to providing outpatient care in orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We are fully equipped to offer the latest, research-backed treatments for a maximized rehabilitation experience.

Front Desk Receptionist

Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team. Our ideal candidate will be detail-oriented, able to handle a multi-line phone system, and multitask in a fast-paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations.

Responsibilities :

• Obtains and enters new patient demographics; updates patient information, as necessary in the computer system to maintain accuracy for billing.
• Obtains insurance information; as required by office policies.
• Verify insurance benefits / obtain authorizations as needed to process patient for services.
• Collects all co-pays and balances, as required by office policies.
• Reviews all forms for accuracy and completion according to office policies.
• Schedules patient appointments at check-out.
• Answers phones and transfers to appropriate staff.
• Maintains a clean and orderly waiting area.
• Adheres to HIPAA regulations and guidelines.
• Completes additional tasks to assist the Director and Practice Manager as necessary.

Qualifications :

Hours :

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics.

If you'd like to view a copy of the company's affirmative action plan or policy statement and / or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com.