Location : Phoenix, AZ | Dallas, TX | Washington, DC or Remote (US or Canada)
Travel : up to 25%
Employment Type : Full-time
About the Role
We are seeking a senior Program Executive to lead national-scale program operations across multiple branches of a large federal uniformed-service organization. This individual will own program execution, operational governance, stakeholder alignment, and delivery oversight for mission-critical systems supporting active-duty personnel and veterans. The role requires deep operational leadership experience, strong interagency communication skills, and the ability to coordinate complex, multi-branch initiatives with precision.
This position reports directly to executive leadership and works closely with Product, Engineering, Operations, and government stakeholders.
Key Responsibilities :
Program Leadership
- Provide executive oversight for a multi-branch federal program, setting priorities, shaping strategy, and establishing governance structures that ensure disciplined execution.
- Coordinate planning and operations across distributed teams, partner organizations, and federal stakeholders.
- Own program-level objectives, KPIs, compliance constraints, and operational readiness across all relevant mission areas.
- Direct program-wide change management, including policy alignment, process modernization, and rollout sequencing.
Stakeholder Management
Serve as the primary point of contact for senior-level government and uniformed-service officials.Lead recurring executive briefings, operational reviews, and progress reporting.Manage expectations across internal teams, external agencies, contractors, and integrators.Build trust-based relationships that support long-term program stability and successful delivery.Delivery & Execution Oversight
Ensure systems, processes, and integrations meet operational requirements across multiple branches and user communities.Oversee program dependencies, cross-functional coordination, and federal compliance requirements.Partner with Product and Engineering leadership to align technical delivery with operational needs, contractual obligations, and performance metrics.Identify risks early, implement mitigation strategies, and maintain operational continuity during high-impact events.Organizational Direction
Lead and mentor program management staff, ensuring structured communication, organized reporting, and consistent delivery standards.Establish operational protocols, decision frameworks, and escalation paths.Ensure the program adapts to evolving mission needs, regulatory changes, and user feedback.Required Qualifications :
10+ years of senior leadership experience within a federal, defense, or uniformed-service environment.Proven track record directing multi-region or multi-branch operational programs.Experience overseeing large teams with responsibility for personnel, budgets, performance metrics, and mission-critical delivery.Demonstrated ability to engage credibly with senior government officials and interagency partners.Strong understanding of compliance-heavy environments and structured operational frameworks.Preferred Qualifications :
Prior service or senior leadership roles equivalent to O5, O6, GS-15, SES, or similar.Background in large-scale digital transformation or systems modernization programs.Program management certifications (PgMP, PMP, or similar).Experience working within or alongside enterprise software delivery, systems integration, or case management-centric platforms.Strong understanding of federal or defense ecosystem environments, contracting structures, and oversight processes.What Success Looks Like
Smooth coordination and unified execution across multiple program branches.High trust from federal stakeholders and internal leadership.Predictable delivery, low-risk execution, and a stable operational environment.Clear governance, structured communication, and zero ambiguity around priorities or responsibilities.