Voice Account Director

Voice Account Director / Product Sales Expert

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology we're shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it : with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let's build what's next, together.

The Voice Account Director / Product Sales Expert drives regional growth and achieves sales targets for Voice across the North America region. Acting as a deliverability champion and strategic partner, the PSE translates company strategy and work done with the product teams into actionable regional plans, collaborates with local sales teams to position Infobip Voice as a superior product through deliverability, and identifies market opportunities to maximize gross profit, and guide customers toward best-in-class deliverability practices. Success is measured by gross profit increase, the number of strategic opportunities closed as won, and the successful rollout of deliverability-focused product initiatives.

Key Responsibilities :

• Translate global Voice strategy into actionable regional sales plans aligned with business targets.
• Identify whitespace opportunities across North America enterprise customers, digital platforms, and key verticals to drive adoption.
• Build and deliver initiatives that accelerate Voice traction and improve profitability, that you will be driving with customer-facing roles for new and existing customers.

Sales Support & Customer Engagement :

Product Expertise & Market Insights :

Collaboration & Communication :

What Makes You a Strong Fit :

What We Offer :

Salary Range : $140,000-$180,000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This role is also eligible to receive an annual bonus, based on both individual and company performance.

Benefits & Perks : Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500 / year pro-rated based on hire date; PTO : Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave; Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Why you'll love it here :

While some benefits may vary by location, our goal remains the same : to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity if you have the passion and skills to thrive, there's a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.