General Maintenance Technician

Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list!

Lead AV Technician (Buffalo, NY)

Title : Lead AV Technician Buffalo

Department : Operations

Reports To : Project Manager

Position Purpose & Objectives

The Lead AV Technician is responsible for directing and overseeing installation teams in the deployment of professional audio-visual (AV) systems, with a strong emphasis on educational environments (K12 and higher education). This role ensures installations are completed to AVIXA standards , project specifications, and ITC's quality and safety guidelines.

The Lead AV Technician provides technical leadership on-site, supports the professional development of junior technicians, and ensures that all installations meet compliance, performance, and client satisfaction expectations. This position reports to a Project Manager and is part of the Operations team supporting ITC's mission of delivering Best-in-Class AV integration solutions .

Essential Responsibilities

Leadership & Project Execution

• Direct and oversee AV installation teams, ensuring work complies with AVIXA / InfoComm standards , manufacturer guidelines, and ITC procedures.
• Coordinate day-to-day project activities including scheduling, work assignments, and ensuring timely completion of tasks.
• Provide on-site problem-solving, technical expertise, and serve as the primary technical contact for clients and project managers.
• Train, coach, and mentor junior technicians to develop technical and professional skills, supporting advancement toward certifications (CTS, CTS-I).
• Ensure job sites are professional, safe, and represent ITC with a high level of customer satisfaction.

Technical Duties

Collaboration & Client Interaction

Knowledge, Skills & Abilities

CTS required.

Knowledge of AVIXA standards and best practices for educational installations.

Strong leadership, communication, and mentoring skills.

Ability to lift 75 lbs. and work on ladders / lifts.

Supervisory Responsibilities

Success Factors

Working Conditions

Compensation & Benefits

The pay range for this role is :

25 - 35 USD per hour(Buffalo, New York)

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