Desktop Support Tech

PomeroyNew York, NY, United States

12 hours ago

Job type

Full-time

Job description

Description

Responsibilities :

On site (parks, resorts, and Disney buildings) daily installations for all hardware that is being refreshed, reimaged or memory installed
On site (parks, resorts, and Disney buildings) Service Level desktop incident resolution for cast members
Imaging and staging hardware
Wiping devices that are returned from the field for return to inventory
Install and configure software requested by Csst Member (MS Office 365, Adobe Creative Suite, VPN software, etc.)
Ticket management manage all service level tickets that are assigned to individuals.Update and close tickets.Requires ability to remote intoPCsto download software and troubleshoot
Post Validation Support Support the appointments that cast members request for remote support after they receive their new hardware.Calls can include any type of help that the cast member may need from configuring their device, installing software, adding network drives to needing a device reimaged or replaced
Lift, carry and transport computer equipment
Dayto day desktop support
Account provisioning / trouble shooting access
On-Air Talent account support etc

Skills :

Proven 3-5 years of PC desktop / laptop field deployment work with large scale operations.

3-5 years hands on experience with SCCM, TCP / IP protocols, Active Directory, and Exchange.

Minimum of 3 years hands on experience with Win 7, Win 10 and MAC OS

Experience with Ticket monitoring systems (Service Now)

Hands on with large scale windows migration activities

Knowledge and experience of InTune

Proficient use of Microsoft Office Products (word, excel, PowerPoint)

Strong customer service skills (in-person and written)

Strong communicationskills (in-person and written)

Ability to work under minimal supervision

Ability to work and multitask in a fast-paced and deadline-driven environment

Detail Oriented ensure admin activities are completed, follow direction and processes

Behaviors :

Be punctual, it is critical that you start your day at your agreed starting time and subsequently manage your time to arrive on-time to Cast Member appointments

From the above, ensure you communicate when there is any deviation, both with supervisor and as needed Cast Member appointments

This role has many attributes, and it is imperative that you are flexible and deliver tasks that are assigned to you across all EUC responsibilities

#LI-DNI

#J-18808-Ljbffr

Create a job alert for this search

Desktop Support • New York, NY, United States

Related jobs

Promoted
New!

Desktop Support Technician

LanceSoftNew York, NY, United States

Full-time

MUST be able to come into the office M-Th 9AM to 6PM and Fridays be able to work virtually and cover their West Coast stores and work 11AM to 8PM on Fridays. They are asking this time for someone wh...Show moreLast updated: 12 hours ago

Promoted
New!

Desktop Support Technician - Contract to Hire Opportunity

F2OnSiteNew York, NY, United States

Full-time

Desktop Support Technician - Contract to Hire Opportunity.Onsite Desktop Support Technician - NYC, NY.Monday-Friday with shift system covering 7-6. Technician working staggered shift 7am, 8am or 9am...Show moreLast updated: 12 hours ago

Promoted

Desktop Support

MindlanceNew York, NY, United States

Full-time

Provide a short description of the Position : The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users an...Show moreLast updated: 30+ days ago

Promoted
New!

Desktop Support Technician

InfosysPurchase, NY, United States

Full-time

We are growing our US team by the hundreds this year.It's a very exciting time to join our team because we not only invest in your technology training upon onboarding, we make a commitment to conti...Show moreLast updated: 10 hours ago

Promoted

Desktop Support

Diverse LynxEdison, NJ, United States

Full-time

Diverse Lynx LLC is an Equal Employment Opportunity employer.All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solel...Show moreLast updated: 30+ days ago

Promoted

Desktop Support

eTeamNew York, NY, United States

Full-time

Laptop, Desktop, Printer and mobile device support;.Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not...Show moreLast updated: 30+ days ago

Promoted

Desktop Support (Onsite)

Insight GlobalNew York, NY, United States

Full-time

The Desktop Support Technician role presents an opportunity to solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff.Specific responsibi...Show moreLast updated: 30+ days ago

Promoted
New!

Engineering Technical - Desktop Support Technician

MindlanceNew York, NY, United States

Full-time

Must be located in the greater NY / NJ area, will need to travel into customer HQ on 5th Avenue in NYC for in person meetings and support with IT weekly. Must be able to support Pacific / West Coast hou...Show moreLast updated: 12 hours ago

Promoted
New!

Desktop Support Technician

ApTaskNew York, NY, United States

Full-time

The client is a global investment and advisory financial services firm that engages in investment banking, asset management, capital markets services, and insurance services.It's commitment is to a...Show moreLast updated: 12 hours ago

Promoted
New!

Epic Desktop Support Technician

TEKsystemsNew York, NY, United States

Full-time

Assist in hardware setup, imaging, and basic workstation configuration for Epic-related devices.Support on-site validation activities alongside specialists to ensure devices are Epic-ready.Conduct ...Show moreLast updated: 12 hours ago

Promoted
New!

Desktop Support Technician

Expedite Technology Solutions LLCNew York, NY, United States

Full-time

Description : MAX BILL RATE : • • • / hour.Must be located in the greater NY / NJ area, will need to travel into customer HQ on 5th Avenue in NYC for in person meetings and support with IT weekly.Must be a...Show moreLast updated: 12 hours ago

Promoted
New!

Desktop Support Technician

GTN Technical StaffingEdison, NJ, United States

Full-time

Direct message the job poster from GTN Technical Staffing.Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastruct...Show moreLast updated: 12 hours ago

Promoted

Desktop Support Technician- 171

MondoNew York, NY, United States

Temporary

Onsite 5 days / week in Easton, Pennsylvania.Compensation Range : $24-28 / hr W2.If interested please send your updated resume to brittani. We are seeking a skilled IT Desktop Support Technician to join ...Show moreLast updated: 30+ days ago

Promoted
New!

Desktop Support Technician

ZonesNew York, NY, United States

Full-time

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one : Zones – ...Show moreLast updated: 12 hours ago

Promoted
New!

Desktop Support Technician

eTeamNew York, NY, United States

Temporary

Job Title : Desktop Support Technician.Job Type : Contract; 12 months contract.Location : New York, NY (100% Remote; however, will need to travel into customer for in person meetings with IT team once...Show moreLast updated: 12 hours ago

Promoted
New!

Desktop Support Level 2

TempWorks Software IncorporatedNew York, NY, United States

Full-time

Installs, configures, troubleshoots, and maintains desktop and workstation equipment and software including telephones (std & VOIP), desktop / laptop computers (WIN7, WIN10, MAC OS), and printers.Han...Show moreLast updated: 12 hours ago

Promoted
New!

Desktop Support Specialist

IEX GroupNew York, NY, United States

Full-time

At IEX, we're passionate about building technology that moves industries forward.Our story began when we built a stock exchange designed to deliver high-performance results for all investors.Our be...Show moreLast updated: 12 hours ago

Promoted

Desktop Support Tech - L3

AA2ITMorristown, NJ, United States

Full-time

Title : Desktop Support Technician III.Kemble Avenue, Morristown, NJ 07960.Desktop Support - Assisting customers in an office environment and remotely using various tools and applications.Imaging of...Show moreLast updated: 30+ days ago