IT Network Engineer (MSP)K2 Staffing • Huntsville, AL, US

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IT Network Engineer (MSP)

K2 Staffing • Huntsville, AL, US

30+ days ago

Job type

Full-time

Job description

Job Description

Summary

Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume.

Duties & Responsibilities

Configuring Network Services and Equipment Installation
LAN/WAN Installation and Maintenance Support
Onsite Network Hardware Support and Installation
Assist with Windows Servers
Monitor alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding

Qualifications & Requirements

Must have worked for an MSP (managed services provider) in the past.
Three (3) years of experience in similar positions such as Network Engineer.
History of network and firewall administration (Sonicwall & Meraki).
RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM.
PSA Ticketing Experience with Autotask or Connectwise.
Advanced knowledge of network, server, and workstation troubleshooting.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
A willingness to learn and grow

Employment Type: Full time Location: Huntsville, AL

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IT Network Engineer MSP • Huntsville, AL, US

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