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Talent Acquisition Coordinator - TAC

Talent Acquisition Coordinator - TAC

Family Resource Home CarePhoenix, AZ, US
23 days ago
Job type
  • Full-time
Job description

Talent Acquisition Coordinator

Remote in Central, Mountain or Pacific Time Zones

We are looking to grow our TA team of 35!

The Talent Acquisition Coordinator (TAC) plays a crucial role in the onboarding of caregivers for Family Resource Home Care. The TAC is responsible for efficiently onboarding a high volume of caregivers, typically ranging from 20 to 40 per week. This role is pivotal in ensuring that caregivers are well-prepared for their orientation and excited for their career with FRHC. We firmly believe that retention begins during the hiring process.

The best-fit candidate will be an efficient learner who retains new information well and adapts quickly to constant changes in their workflow. The TAC position manages a multi-step process from accepted offer to post-orientation. Candidates must have experience in onboarding or a similar role that requires meticulous attention to detail, managing a high-volume workload, organizing a spreadsheet that tracks progress / statuses, and experience in multiple software / systems.

Key Job Duties

  • Coordinate and execute the onboarding process for new caregivers, ensuring that welcome email, required documentation, background checks, and tasks are completed accurately and on time.
  • Provide caregivers with all necessary information and materials to prepare them for their orientation
  • Answer caregiver inquiries and provide support throughout the onboarding process
  • Collaborate closely with recruiters to obtain all required information and documentation from the interviewing process
  • Maintain clear and consistent communication with branches and recruiters to keep them informed about the status of caregiver onboarding
  • Address any issues or challenges in the onboarding process promptly and effectively
  • Provide day-of update to branch partners regarding caregiver onboarding status and those cleared to attend orientation
  • Remain available to branch partners during day of orientation to answer questions about outstanding onboarding tasks and convert new hire to employee upon arrival to orientation
  • Ensure that all caregivers' files are complete and in compliance with company policies and regulatory requirements
  • Add applicable certifications, evaluation due dates, and licenses to caregiver profiles to ensure accurate compliance reporting
  • Continuously identify opportunities to streamline and improve the caregiver onboarding process
  • Suggest and implement enhancements to ensure a smooth and efficient experience for caregivers

Qualifications & Requirements

  • Proven experience in high volume (30+ hires per week) talent acquisition or onboarding; healthcare field preferred
  • Strong organizational skills with the ability to manage multiple tasks, deadlines, and systems at once
  • Excellent communication and interpersonal skills, with an emphasis on teamwork and collaboration
  • Familiarity with compliance and regulatory requirements in the healthcare or home care industry is a plus
  • Proficiency in using HR software and systems for tracking and maintaining caregiver information
  • Moderate level proficiency in Microsoft Excel or Google Sheets
  • High school diploma or equivalent required. A bachelor's degree in human resources, business administration, or a related field is preferred
  • Ability to pass background and reference checks

    • What We Offer

  • Weekly pay!
  • Medical, Dental, Vision and Prescription benefit options
  • 15 days of PTO
  • 11 paid holidays
  • Full remote home setup
  • Internal growth opportunities
  • Employee Assistance Program

    • The pay range for this position is $19-21 / hr based on experience. This is a full time, 40 hour / week position that offers full benefits.

    Family Resource Home Care is an equal opportunity employer.

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    Talent Acquisition Coordinator • Phoenix, AZ, US