Commercial Lines Account Manager | Large Accounts

Job Description

Job Description

Senior Commercial Lines Account Manager – Mid-Market Accounts ( Syracuse, NY )

Salary : $85,000 – $105,000 base + full benefits

Work Setting : Hybrid or In-Office (Syracuse, NY)

Systems : EPIC, TAM, or AMS360 required

A respected independent agency in Syracuse is seeking a Senior Commercial Lines Account Manager to join their growing team. This role is ideal for a seasoned insurance professional who excels at managing complex accounts and delivering high-level client service in a collaborative, fast-paced environment.

Key Responsibilities :

Oversee a book of small to mid-sized commercial P&C accounts with a strong focus on retention, renewals, and client satisfaction.

Provide expert advice on coverage options, risk exposures, claims handling, and policy changes.

Quote and market new and renewal business using carrier relationships and online rating systems.

Partner with producers and underwriters to secure comprehensive, competitively priced coverage solutions.

Maintain accurate and organized documentation to ensure compliance and streamlined service.

Resolve client issues efficiently while fostering long-term relationships.

Mentor junior account managers or support staff as needed.

Qualifications :

7+ years of commercial lines experience in an independent agency environment.

Active Property & Casualty License (NY).

Proficiency in EPIC, TAM, or AMS360 is required.

Strong technical knowledge of commercial P&C coverages, markets, and carrier guidelines.

Excellent communication, analytical, and problem-solving skills.

Proficiency in Microsoft Office Suite (Outlook, Excel, Word).

Professional designations such as CIC, CRIS, or CPCU are preferred.

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