Hybrid Supply Chain & Retail Account Manager (Chicago)

Controller Hybrid Supply Chain & Retail Account Manager

Company : Planet Harvest

Location : Hybrid Midwest preferred

Department : Operations / Retail Accounts

Type : Full-time

About Planet Harvest

Planet Harvest is a profit-for-purpose company on a mission to maximize the amount of fresh produce that moves from farms to families. We connect growers, food companies, healthcare organizations, retail partners, and food banks to ensure more of every harvest is used. Our team is made up of problem-solvers, innovators, and advocates committed to expanding access to healthy produce and building a more sustainable food system.

What We Offer :

• Competitive salary & benefits
• Aggressive commission bonus incentive structure
• Meaningful work with direct impact on food security & the produce industry
• Flexible working conditions
• Supportive, mission-driven team environment

About the Role

Planet Harvest is seeking a Hybrid Supply Chain & Retail Account Manager to help strengthen the bridge between our growers, partners, and retail customers. This role blends supply chain coordination, retail account management, and operational execution to ensure our fresh produce programs run smoothly from farm to shelf.

You will work closely with retailers, distributors, and internal teams to support order flow, manage retail relationships, ensure high-quality execution, and help drive growth across key accounts. This is an ideal role for someone who thrives in a fast-paced, mission-driven environment and enjoys both relationship management and hands-on operational work.

Key Responsibilities

Manage day-to-day communication and execution with retail and distribution partners

Coordinate supply chain activities including orders, inventory visibility, fulfillment, and delivery timelines

Support retail programs by ensuring accurate item setup, pricing, promotional plans, and compliance

Monitor and troubleshoot logistics issues to ensure seamless flow of product from growers to customers

Analyze demand, sales performance, and operational data to identify gaps and improvement opportunities

Partner with Sales, Supply Chain, and Operations to enhance forecasting, efficiency, and account performance

Support retail merchandising needs, in-store execution, and seasonal program management

Build strong, collaborative relationships across internal and external stakeholders

Qualifications

24+ years of experience in supply chain, retail account management, operations, or related fields

Background in produce, grocery, CPG, or fresh food distribution strongly preferred

Strong understanding of logistics, order flow, and customer service best practices

Excellent communication and relationship-building skills

Highly organized with the ability to manage multiple priorities in a fast-moving environment

Comfortable working cross-functionally and navigating both strategic and tactical responsibilities

Our Ideal Candidate

Operationally strong with experience coordinating between suppliers, retailers, and internal teams

A proactive problem-solver who thrives in a dynamic, growing business

Comfortable building processes and improving workflows

A collaborative communicator who values accuracy, partnership, and follow-through