Greeter Universal EARN WIOA

Job Opportunity

Reference # : 11071 Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Make More Than a Living, Make a Difference.

Our Benefits :

• Low-Cost Medical, Dental and Vision Insurance
• 19 Days of Paid Time Off the First Year
• 11 Paid Holidays
• Retirement Savings Plan with Employer Match Up to 5%
• Flexible Spending Accounts
• Paid Short-Term and Voluntary Long-Term Disability
• Group Term Life and AD&D Insurance
• Voluntary Term Life Insurance
• Hourly Rate : $20.00

Duties & Responsibilities

The Greeter Universal for Earn / WIOA programs will confer with customers by telephone or in person to explain CareerLink policies, procedures, and services to customers; maintain up-to-date knowledge of community services and resources available to customers and recommends / refers as appropriate. Review customers' files, records, and other documents to obtain information to respond to requests; communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints following up to ensure satisfactory resolution. Review available schedule of services and arrange / confirm appointments for customers; set up and manage paper or electronic filing systems, records information, update paperwork, and maintain documents; enter and maintain information in databases. Create and maintain monthly bulletin board containing timely and pertinent information about CareerLink Center. Facilitate customer use of UC Courtesy Phone, maintains order, determines whether claimant demand requires request for call back on second phone from the UC Service Center.

Qualifications

High school diploma or equivalent required. Experience in customer service preferred. Must have an appropriate and valid state drivers license and be able to meet requirements for Eckerds Auto Insurance and be able to drive for business purposes. Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

About Our Workforce Programs : Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Our Program Location : Eckerd Connects | Workforce Development 3901 Market Street, 2nd Floor Philadelphia, PA 19104

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws. Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact adarequest@eckerd.org. Relay Services Dial 711. Know Your Rights : Workplace Discrimination is Illegal Copy & paste the link into your browser : https : / / www.dol.gov / agencies / ofccp / posters Eckerd Connects is a drug-free workplace and utilizes E-Verify to confirm employment eligibility. Eckerd Kids is a drug-free workplace and Equal Opportunity / Affirmative Action / Disability / Vets employer. Eckerd utilizes E-verify to confirm employment eligibility. Eckerd Youth Alternatives, Inc. ("Eckerd Kids") considers all applicant's for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special-disabled veteran in accordance with federal law.