Credit and Collections Administrator

Job Description

Job Description

Description : SUMMARY :

We are looking for a Credit and Collections Administrator to manage overdue accounts, negotiate payment plans, and maintain accurate records. As a Credit and Collection Administrator, you will play a key role in managing the company’s credit and receivables processes. This role requires strong organizational skills, attention to detail, and a willingness to learn and adapt. Beyond traditional credit and collection responsibilities, this position involves coordination with both customers and vendors to support the financial health of the organization.

Requirements : RESPONSIBILITIES :

• Collaborate with other departments to resolve billing discrepancies.
• Maintain accurate and up-to-date records of all collection activities.
• Assist with the development and implementation of collections policies and procedures.
• Proactively manage customer credit accounts to reduce risk and ensure alignment with company credit policies.
• Prioritize the timely collection of outstanding receivables through regular communication, follow-up, and relationship management with customers.
• Motivate and encourage prompt payment by maintaining clear, professional, and proactive communication with clients regarding payment expectations and account status.
• Assist in the Lien process, including filing, notification to debtor, impact on property ownership, and resolution methods
• Monitor credit limits and payment trends, escalating issues when necessary to minimize exposure and support sound financial decision-making.
• Provide required business forms and documentation to both customers and vendors.
• Assist with the receipt, verification, and processing of payments, ensuring proper documentation and reporting.
• Maintain detailed records of all collections, credit approvals, and customer interactions in accordance with internal procedures.
• Follow established work instructions and adapt to process changes as needed to meet department and company goals.

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