Tutor Coordinator/Retention Specialist, Student Support Services

Thank you for your interest in The University of New Orleans.

Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.

You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department

Student Support Services

Job Summary

Job Description

Student Support Services (SSS) is dedicated to increasing student retention, academic success, and degree completion at the University of New Orleans. The program provides comprehensive academic and non-academic support services at no cost to eligible students, with a focus on supporting those who meet federal income guidelines, are first-generation college students, and/or have documented disabilities. Through individualized guidance and targeted resources, SSS equips students with the tools necessary to succeed academically and persist to graduation.

JOB DUTIES:

• Responsible for the selection, training, and supervision of Peer Tutors and Supplemental Instruction Leaders (25%)

• Provide support services with program participants in the areas of academic, personal, financial literacy and vocational matters (20%)

• Maintain records and files for each participant (10%)

• Organize and implement the SSS mentoring program (10%)

• Assist in the planning and implementation of cultural and enrichment activities (10%)

• Assist in the UNIV 1001 (University Success) and/or ACOR 1006 (Academic Orientation - Career Exploration) courses (5%)

• Responsible for payroll records for student workers. Responsible for payroll records for student workers (5%)

• Assist in Student Support Services recruitment and public relations activities. (5%)

• Assist in the preparation and completion of required reports (5%)

• Perform other relate duties as assigned (5%)

REQUIRED QUALIFICATIONS:

• Bachelor's degree.

• Experience in working with low-income, first generation students.

DESIRED QUALIFICATIONS:

• Master's Degree

• ​Experience in supervising or working directly with a tutoring program.

• Computer competency in MS Office Suite.

• Direct experience in website and/or budget management.

SALARY: $40,000 Annual

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
• Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.