Program Manager II - Higher Ground St Paul

Job Description

Job Description

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Program Manager II

Higher Ground St Paul

Schedule : M-F, 9am-5pm

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.

WAGE RANGE : $62,000 - $68,000 / annually

JOB SUMMARY : Catholic Charities is seeking a dynamic people leader with experience in day shelter operations and who is compassionate, trauma-informed, and culturally aware to be its next Program Manager II at our Higher Ground St Paul location.

The Program Manager II is responsible for more than one program and / or manages a program with considerable complexity and / or larger numbers of staff, fundraising and funding proposals, and contract compliance activities.

They will provide input on policy and procedure changes, policy implementation, planning and development of new and existing program services, and budget preparation and management.

They are responsible for the delivery of client services within Catholic Charities standards, and legal and licensure requirements.

They will participate in conferences, training, and in divisional and agency strategic planning process, as requested by the direct supervisor.

ESSENTIAL FUNCTIONS :

• Ensures the program meets accreditation, licensing and best practice standards.
• Ensures data tracking and compliance requirements are met. Prepares reports and statistical information as requested.
• In conjunction with HR, recruits, hires, coaches, reviews, supervises and terminates as necessary program staff members. Builds team of professional colleagues.
• Collaborates with the Volunteer Coordinator in the placement of volunteers and interns.
• Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
• Works with direct supervisor to develop and implement program vision and goals.
• Connects with the community via outreach, and through additional methods, to ensure program information is accessible and available to the community.
• Works with supervisor and Development staff to monitor and / or negotiate contracts / grants as required.
• Other duties, as assigned.
• Develops and implements multiple and / or complex program strategies and goals.
• Responsible for ensuring the timely completion of program billing.
• Manages multiple program budgets, including revenue, expenses, and capital budgets.

MINIMUM QUALIFICATIONS :

Must have at least three (3) years of supervisory experience.

JOB CLASSIFICATION : Regular; Full-Time; Salaried; Exempt

PHYSICAL REQUIREMENTS

CPR

Driving

Lifting up to 25 lbs. without assistance

Lifting up to 50 lbs. without assistance

Physically restraining clients

Catholic Charities is an equal opportunity employer.

Job Description Updated : 1 / 30 / 2025

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.