Merchandise Coordinator

About the Team

It's no surprise people are passionate about the health and happiness of their pet and our Merchandising (buying) team is no different. When it comes to the products and solutions in our stores, our incredible teams of merchandising associates have everything covered – from head to tail! From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team and show your love for pets by creating products as special as pets themselves!

About the Location

Collaborative Work Environment

At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About the Job

In partnership with our vendors, merchandisers, planners and marketing, the Merchandise Coordinator will manage the day-to-day maintenance of our items / sku's. These responsibilities include everything from introducing the products to managing the promotions.

Responsibilities :

• Gather and populate information for new vendor and item set up
• Liaison between cross-functional partners and buyers
• Sample management
• Vendor monitoring, payback management
• Responsible for executing needed details into the promotional management system, inclusive of collecting, organizing / filing, entering, and changing and auditing promotions as needed
• Maintenance and execution of digital pricing and promotions such as iMAP changes and Omni / web only offer setup. Collaboration with Site Merch team to ensure omni-offer creative and messaging is accurate and effective.
• Manage the online assortment through greenlighting items to go live on site, setting fulfillment eligibility, coordinating assets and PDP updates with vendors, and assisting with backend attribution and taxonomy projects to ensure a seamless digital customer experience.
• Review and sign off on marketing signage sent to all stores to ensure accuracy for upcoming promotions for pet parents
• Managing category release uploads / change forms
• Occasional customer service issues or store questions
• Submitting communication to stores (CASE messages)
• Misc vendor related issues, concerns or questions

Education / Experience

Additional Job Considerations

About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including :

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.