IT Operations Analyst

JOB TITLE : IT Operations Analyst

JOB LOCATION : Ridgeland MS

WAGE RANGE : $40-45 / hr.

JOB NUMBER : 25-03516

REQUIRED EXPERIENCE :

• On-Prem
• Administration of client server systems -app servers, ESBs, WAS, DB servers
• Server based network connectivity, DNS, Firewalls etc,
• Manage certificates -SSL, TLS
• WAS / ESB configurations
• Shell scripting or any scripting language

JOB DESCRIPTION

Requires knowledge and experience in the field of Data center maintenance, managing tickets and supporting infra with higher-level knowledge and skills..

Performs technical-based activities.

Contributes to and manages operations and projects.

Uses deductive reasoning to solve problems and make recommendations.

Interfaces with and influences key stakeholders.

Leverages previous knowledge and expertise to achieve results.

Ability to complete work self-guided.

Bachelors degree required.

Responsibilities :

Maintains task-based queue for completed tickets in the order received or based on criticality.

Provides support for installations, troubleshoots local applications, servers and database issues.

On call support.

Onsite tasks at Data center for tape dispatching, vendor coordination, troubleshoot and support any DC issues.

Manage incident tickets.

Assist in reviewing and coordinating security vulnerabilities and creating infra tickets for patching etc

Manage infra components / servers in MSL.

Assists with designing and implementing new solutions.

Assists in maintaining and updating documentation.

Participates in planning, daily meetings and backlogs sessions.

Performs other duties as assigned.

Complies with all policies and standards.

Skills :

On-Prem

Administration of client server systems -app servers, ESBs, WAS, DB servers

Server based network connectivity, DNS, Firewalls etc,

Manage certificates -SSL, TLS

WAS / ESB configurations

Shell scripting or any scripting language

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to : job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life / short term disability / whole life / term life / accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCMs discretion.PDN-9ff919b8-14ae-44e9-9678-f34b744b6f6c