Duty Manager

Duty Manager

Direct oversight of supervisors and front-line janitorial staff. The Duty Manager is responsible for leading janitorial services within a high-volume transportation hub, ensuring consistent service delivery, team performance, and client satisfaction. This role oversees supervisors and front-line employees during the designated overnight shift and plays a key role in maintaining cleanliness, safety, and operational standards across the facility. Located at a major airport, this position supports a 24 / 7 operation, requiring flexibility, proactive leadership, and strong communication with internal teams and client stakeholders. Ability to effectively communicate. Strong listening skills to support team engagement and client satisfaction. Proficient in basic computer applications including Microsoft Office (Word, Excel, Outlook). Familiarity with scheduling platforms, timekeeping systems, and digital reporting tools preferred. Employee must comply with the company's management grooming standards and must wear the SIDA badge / airport ID at all times. Employee must comply with and enforce all guidelines and policies set forth in the ABM employee handbook. These policies include, but are not limited to, the company's zero tolerance discrimination and harassment policy, retaliation policy, ethics policy, and security policy. Employee must also comply with regulatory agency requirements, including, but not limited to, the ADA, ACAA, DOT, TSA, FAA, and federal, state, and local authorities. High school diploma or GED required. College degree or equivalent work experience preferred.