Field Project Operations Manager

Manager Field Services

As the Manager Field Services, you will lead, direct, and execute the operational objectives of multiple projects to ensure timely completion of large projects in accordance with the customer contract, and must be skilled in heavy equipment operation. You will typically be assigned to multiple locations and multiple customers and must be geographically mobile and willing to relocate based upon customer projects.

Responsibilities :

• Supervises, coordinates, or schedules activities of the field service staff
• Directs achievement of performance objectives related to productivity, quality, service, and safety.
• Monitors workflow metrics and take corrective action as needed.
• Balances staff across various projects for fluctuating requirements.
• Ensures that all procedures are observed, implemented, enforced, and training is provided when necessary in the processing of all transactions.
• Ensures timely and accurate completion of all customer and inventory transactions.
• Safeguards inventory assets of the company maintains integrity of all transactions and maintains overall inventory accuracy above 99.5%.
• Maintains positive employee relations and morale while enforcing discipline as required.
• Monitors workflow, work completed, error rates and related metrics and takes appropriate action when required.
• Fosters environment of continuous improvement in all aspects of the operation.
• Implements cost reduction initiatives where necessary.
• Travels to customer's site as needed for equipment start-up, customer training, service issues, problem trouble shooting, and related service issues.
• Develops best practices and standard tools to improve operational efficiency.

Qualifications :

Working Environment :

Physical Expectations :