Patient Service Specialist
SSM Health Physical Therapy - Outpatient Division
Split Position between St. Charles Convention Center and St. Peters Mexico Road
Entry level position - Pay starts at $18 / hour (Based on experience)
Monday and Thursday 7 : 30am - 6 : 30pm at Mexico Road
Tuesday and Friday 7 : 30am -12 : 30pm at Convention Center
Wednesday 7 : 00am - 6 : 00pm at Convention Center
Responsibilities
This administration / front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to : insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.
Responsibilities
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
If you have experience in the below you could be a great candidate :
Office adminReceptionistPatient Service RepresentativeHealth careMedical fieldAdministrative AssistantPatient Care SpecialistFront deskCustomer ServiceServerRetailHotelGuest ServicesOffice CoordinatorGreat work ethicQualifications
Minimum Qualifications
High School degree or diploma requiredBasic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy requiredCustomer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members requiredPreferred Experience
One year in medical office setting that required multitasking preferredKnowledge of health insurance preferredAdditional Data
Generous benefits package including :
Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical LeaveExcellent Orientation ProgramWe have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!