Load Planner - Bilingual (Supply Chain / Logistics)

Load Planner

Load Planners coordinate all processes and functions of freight movement and customer service. Load Planners process customer orders, plan & optimize shipments into loads using Transportation Manager System, tender freight to third-party carriers, update the Transportation Manager System with current shipment information and respond to internal and external customer inquiries. Load Planners also provide visibility to management and the customer by tracking, process over-sight, auditing, researching, and troubleshooting operational issues or functions.

Bilingual (English and Spanish)

Major Responsibilities :

• Load-building - Adding shipments to a load, rating a load, securing carrier coverage and appointment setting. Monitoring and resolving MCP email messages. Identify shipping opportunities for improved performance such as : truckload multi-stops, consolidated shipments, etc.
• Provide excellent Customer Service to assigned account(s)
• Call Center and shared email box responsibility
• Provide visibility to management and the customer by tracking shipments, process over-sight, auditing, load exception investigation, researching and troubleshooting operational issues or functions.
• Recover customer loads
• Complete daily logs and trackers. Provide detailed instruction for various customers and associates from other shifts by phone and e-mail.
• Other projects and tasks as assigned by supervisor

Qualifications :

Physical Requirements :

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and / or move up to 25lbs / 12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing / Transportation Solutions

Penske Truck Leasing / Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.