Salesforce Technical Lead

Job Description

Hands‑on Salesforce developer responsible for designing, building, and deploying secure, scalable solutions across Service/Health/Experience Cloud. Partners closely with BAs, admins, QA/UAT, and integration teams to translate business requirements into robust technical implementations that follow platform best practices.
Responsibilities
Design, develop, test, and deploy Salesforce features using Apex, Lightning Web Components (LWC), Flows, and platform configuration.
Implement and support email‑to‑case, call center connectors, and API integrations with external systems.
Collaborate with BAs to refine user stories, estimate effort, and ensure end‑to‑end traceability.
Perform code reviews; uphold coding standards, performance, and security guidelines.
Troubleshoot complex issues across code, automation, integrations, and environment configuration.
Create and maintain technical design docs, data models/ERDs, and deployment plans.
Coordinate releases (package/metadata deployment, sandbox strategy, versioning, change management).
Partner with QA/UAT to define unit/integration test coverage and resolve defects promptly.
Adhere to enterprise security policies and Salesforce security model; safeguard credentials.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience

Qualifications
5+ years of Salesforce development; 10+ years total software development preferred.
Strong proficiency in Apex, LWC, SOQL/SOSL, asynchronous jobs (batch/queueable), and platform configuration.
Experience integrating Salesforce with external systems (REST/SOAP, middleware, ETL).
Familiarity with Service Cloud/Health Cloud and CRM/call center use cases.
Solid understanding of SDLC, DevOps/release management, and Agile/Scrum.
Excellent collaboration and communication skills; ability to mentor and work cross‑functionally.
Salesforce certifications (, Platform Developer I/II, Application Architect) strongly preferred.
Healthcare or regulated industry experience.
Experience with provider‑management solutions on Salesforce.

Nice to Have Skills & Experience

Knowledge of CI/CD tools (, Git, Azure DevOps, Copado) and test automation.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.