Talent.com
Director of Operations (Silver Spring)
Director of Operations (Silver Spring)Mad Science of Washington DC • Silver Spring, MD, US
Director of Operations (Silver Spring)

Director of Operations (Silver Spring)

Mad Science of Washington DC • Silver Spring, MD, US
6 hours ago
Job type
  • Full-time
  • Part-time
Job description

Director of Operations

Mad Science of DCMarylandVirginia

In-Person | Silver Spring, MD

$105,000 $130,000 + Benefits

About Us

Mad Science of DC brings hands-on science programs to 100+ schools , 20,000+ students , and 170+ summer camps across the region every year. Our mission is to show kids how amazing science can be through unforgettable STEM experiences.

We are hiring a Director of Operations to run the operational engine that powers all of this a leader exceptional in logistics, scheduling, staffing, systems, and multi-site operations.

This is our highest operational role , designed for someone who loves complexity, builds systems that scale, and thrives in fast-paced environments.

What You'll Lead

Logistics & Scheduling (Core Function)

  • Build and manage weekly schedules for programs at 100+ schools
  • Assign 3040 instructors (school year) and 80+ instructors (summer)
  • Ensure 100% program coverage with minimal last-minute changes
  • Optimize instructor travel routes, timing, and resource allocation
  • Oversee equipment flow, supply kits, and warehouse coordination
  • Maintain a stable, predictable logistics rhythm across the organization

Team Leadership

  • Lead Senior Instructors, Zone Coordinators, and instructional staff
  • Run training, onboarding, and staff development programs
  • Ensure consistent, high-quality program delivery
  • Summer Operations (High-Volume Season)

  • Serve as the first point of contact for routine counselor issues
  • Handle typical parent calls and moderate behavior concerns
  • Provide rapid problem-solving support to staff on-site
  • Serious behavior or safety issues are escalated directly to the owner
  • Ensure camps run smoothly, safely, and with high parent satisfaction
  • Hiring & Staffing

  • Own recruiting, interviewing, hiring, and onboarding
  • Build and maintain seasonal hiring pipelines
  • Develop staffing plans for school-year and summer demand
  • Office Operations & Culture

  • Help maintain a positive, energetic, mission-driven office culture
  • Collaborate with the owner on staff performance tracking
  • Lead internal events (team gatherings, holiday events, staff appreciation)
  • Customer, School & Parent Support (School Year)

  • Resolve operational issues quickly and professionally
  • Provide program quality oversight
  • Support the sales team during high-volume periods when needed
  • Compliance & Standards

  • Maintain background checks, certifications, and safety documentation
  • Keep policies updated and properly documented
  • Create and maintain SOPs for key operational processes
  • Strategic Growth Support

    As the company grows, partner with leadership to :

  • Identify opportunities to scale
  • Improve and automate operational systems
  • Increase organizational capacity
  • Forecast logistics and staffing needs for expansion
  • Ensure the infrastructure supports smart, sustainable growth
  • This role has major influence over how Mad Science evolves in the coming years.

    🕒 Hours & Location

    Full-time In-person 12065 Tech Rd, Silver Spring, MD

    School Year :

    MondayFriday, 9 : 00 AM 5 : 00 PM

    Summer (10 Weeks) :

    MondayFriday, 8 : 00 AM 4 : 00 PM

    Summer includes after-hours availability for urgent scheduling or staffing issues. These situations generally won't take much time, but when they arise, they require quick decision-making. This is primarily availability , not extended work hours. This work can be done remotely.

    📈 Success Metrics (What Winning Looks Like)

  • 95100% of programs staffed 7 days in advance
  • 98%+ on-time program start rate
  • Reduced instructor travel time over 6 months
  • Parent & school satisfaction rating of 4.7+ / 5
  • Summer hiring completed by May 15
  • Full implementation of SOPs within 6 months
  • High seasonal staff retention and training completion
  • 💼 Compensation & Benefits

  • $105,000$130,000 , depending on experience and demonstrated strength in multi-site operations
  • Health insurance (60% employer paid)
  • Retirement plan with match + ROTH IRA option
  • PTO + holidays + sick leave
  • Top Operational Leadership Role

    This is the highest operations position in the company, offering long-term stability, broad decision-making authority, and significant influence over how the organization grows and operates.

    🎉 Why Join Us

    Youll run a large, meaningful operation that sparks curiosity in thousands of kids each year while building scalable systems in a mission-driven organization that values excellence, creativity, and impact.

    Create a job alert for this search

    Director Of Operation • Silver Spring, MD, US

    Related jobs
    Director, Fulfillment Operations - MA Based

    Director, Fulfillment Operations - MA Based

    Curriculum Associates • Washington, DC, US
    Full-time
    Fulfillment Operations Director.At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Re...Show more
    Last updated: 1 day ago • Promoted
    Director of Operations

    Director of Operations

    Wonders Early Learning + Extended Day • Bethesda, MD, USA
    Full-time
    Quick Apply
    Why Work for Wonders Early Learning + Extended Day?.Play isn't just fun, It's fundamental! Children need playtime, it is crucial for healthy development. Children learn about the world by exploring ...Show more
    Last updated: 2 days ago
    Director of Business Development, North American Defense

    Director of Business Development, North American Defense

    Tomorrow.io • Washington, DC, United States
    Permanent
    We are looking for a Director of Business Development to drive the growth of Tomorrow.North American Defense agencies.The successful candidate will devise appropriate strategies to identify, qualif...Show more
    Last updated: 30+ days ago • Promoted
    Director of Food Services

    Director of Food Services

    Johns Hopkins Howard County Medical Center • Columbia, MD, US
    Full-time
    Reports to the VP of Food and Culinary Services of the Johns Hopkins Health System (JHHS) with an indirect reporting line to the appropriate JHM Affiliate Hospital Leader.Provides leadership to the...Show more
    Last updated: 12 days ago • Promoted
    Director of Banquet Operations

    Director of Banquet Operations

    Hyatt Group • Washington, DC, United States
    Full-time
    Join us for this incredible opportunity to be part of our Banquets team at the Hyatt-managed Grand Hyatt Washington hotel located in downtown Washington, D. Not only will you be part of a talented t...Show more
    Last updated: 30+ days ago • Promoted
    Director of Sales Operations (Individual Contributor)

    Director of Sales Operations (Individual Contributor)

    Harris Computer • Washington, DC, United States
    Full-time
    Director of Sales Operations (Individual Contributor).Join to apply for the Director of Sales Operations (Individual Contributor) role at Harris Computer. A division of Harris, NorthStar is seeking ...Show more
    Last updated: 18 days ago • Promoted
    Operations Manager (Silver Spring)

    Operations Manager (Silver Spring)

    Addison Group • Silver Spring, MD, US
    Full-time +2
    Direct Hire (Full-Time, Permanent).Monday Friday, 9 : 00 AM 5 : 00 PM, on-site.Note : This role requires on-call availability during summer program weeks (approximately June 22August 22).This position...Show more
    Last updated: 6 hours ago • Promoted • New!
    Director of Data Center Operations

    Director of Data Center Operations

    Confidential • Washington, DC, United States
    Full-time
    Director of Data Center Operations.A dynamic private equity-backed data center developer focused on innovation.The company is actively seeking a Director of Data Center Operations to lead the opera...Show more
    Last updated: 13 days ago • Promoted
    SVP, Head of Operations

    SVP, Head of Operations

    Capital Bank MD • Rockville, MD, United States
    Full-time
    Maryland and has been serving our communities since 1999.We stand as a publicly traded company (NASDAQ : CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to cli...Show more
    Last updated: 30+ days ago • Promoted
    Medical Director in Southern Illinois - Growing PM&R Service Line & Leadership Opportunity

    Medical Director in Southern Illinois - Growing PM&R Service Line & Leadership Opportunity

    SSM Health • Mount Vernon, US
    Full-time
    SSM Health is an Equal Opportunity Employer : .SSM Health Good Samaritan Hospital.This is an employed position with the prestigious. Vernon, offering easy access to St.Louis, Chicago, Evansville,...Show more
    Last updated: 30+ days ago • Promoted
    Director, Cancer Care Impact and Strategic Initiatives

    Director, Cancer Care Impact and Strategic Initiatives

    American Society of Clinical Oncology • Alexandria, VA, United States
    Full-time
    Are you interested in making a world of difference in cancer care?.Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors.American Societ...Show more
    Last updated: 30+ days ago • Promoted
    Director, People Operations

    Director, People Operations

    BlueLabs Analytics • Washington, DC, United States
    Full-time
    BlueLabs is a leading provider of analytics services and technology for a variety of industry clients : including government, business, and political campaigns. We help our clients optimize their eng...Show more
    Last updated: 30+ days ago • Promoted
    Principal Systems Engineer

    Principal Systems Engineer

    Leidos Inc • Columbia, MD, United States
    Full-time
    National Security Sector's (NSS) Cyber & Analytics Business Area (CABA).Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytica...Show more
    Last updated: 22 days ago • Promoted
    Director of Investments and Operations

    Director of Investments and Operations

    Arlington County, VA • Arlington, VA, United States
    Full-time
    Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resu...Show more
    Last updated: 4 days ago • Promoted
    Director of Operations (Silver Spring)

    Director of Operations (Silver Spring)

    Mad Science of Washington DC • Silver Spring, MD, United States
    Full-time
    Mad Science of DCMarylandVirginia.Mad Science of DC brings hands-on science programs to.Our mission is to show kids how amazing science can be through unforgettable STEM experiences.Logistics & Sch...Show more
    Last updated: 5 hours ago • Promoted • New!
    Director of Operations - (Residential Multi-Family Property Management)

    Director of Operations - (Residential Multi-Family Property Management)

    Pratum Companies • Alexandria, VA, US
    Full-time
    Quick Apply
    Director of Operations - Residential Multi-Family Affordable Housing - Washington, DC Metro Region (Alexandria / Fairfax predominantly) SUMMARY : . The Director of Operations is responsible for managing...Show more
    Last updated: 3 days ago
    Director of Operations

    Director of Operations

    Hawthorne Lane • Washington, DC, United States
    Full-time
    Are you a strategic operations leader who thrives in a fast-paced environment? This boutique law firm in DC is seeking a Director of Operations to manage and optimize the inner workings of day-to-d...Show more
    Last updated: 1 day ago • Promoted
    Director of Operations

    Director of Operations

    EmergencyMD • Bethesda, MD, United States
    Full-time
    Why Work for Wonders Early Learning + Extended Day?.Play isn't just fun, It's fundamental! Children need playtime, it is crucial for healthy development. Children learn about the world by exploring ...Show more
    Last updated: 1 day ago • Promoted