QA Technician - 2nd Shift

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.

Purpose Statement

Ensure that products meet customer specifications and company quality standards. Recommend improvements in manufacturing, quality, and sanitation practices.

Key Accountabilities and Outcomes

Adhere to all Quality Assurance and Plant Operations specifications.

Monitor, document and verify the HACCP system ensuring all products meet CCP requirements or have adequate corrective actions.

Non-conforming Product : Ensures product is placed on hold and works with Team Leaders to investigate causes. Assist with implementation of problem solving and corrective action.

Oversee the placement, removal, and communication of issued hold tags and related documentation.

Retest / sample hold product including shipping product to lab for analysis.

Conduct sensory evaluations

Navigate and perform all tasks related to Plant Programs and initiatives (TPM, Galaxy, S4Hana, Bullseye, Kleanz, etc.)

Learn and navigate PatrolSuite, TPM Mobile, PowerBi, and other tracking improvement tools.

Conduct all forms of CCP monitoring - (Cooking, Hot Holding, Cooling.

Computer literacy navigates computer systems. (SAP, Excel, Word) Scan barcodes etc.

Demonstrate ability to adhere and enforce the HACCP Plan, GMP's, ARED.

Communicate with Production leadership

Conduct daily pre-operation inspections, documenting any issues and the corresponding corrective actions. (Shift dependent)

Conduct operational sanitation inspections including verification of GMP's.

Calibrate thermometers daily and document

Perform observations and validations per policy. Checks include the following : Net weights, check the code and / or the use by date, check label revision number, check, for proper documentation of ingredients and food contact packaging for traceability.

Completes facility, ingredient and / or packaging material holds as needed.

Assist in QA training of production in food safety programs including GMP's, HACCP, allergen control, food defense, traffic patterns and color codes.

Evaluate sauce batches for ingredients, flavor, viscosity and pH before use.

Understanding this role has shared job responsibilities Production / QA follow all assignments directed by Production Team leaders.

Perform all other duties assigned by supervision.

Knowledge, Skills, and Experience

Significant post high school educational experiences with 3-5 years' experience in quality assurance

Must be able to learn and use various software programs as needed such as SAP.

Demonstrated ability to analyze and resolve problems

Proficient using Microsoft Word, Excel and Access

Demonstrate effective communication skills

Must communicate with all members of leadership.

This position may be required to perform other duties and assignments as directed by management. This flexibility ensures that the team can adapt to changing business needs and maintain operational efficiency

TPM Awareness : understanding the lean philosophy of TPM and a safe working environment

Physical Requirements

Will be required to perform tasks such as lifting up to 50 pounds, walking, standing, climbing, reaching, stooping, pulling, pushing, grasping, and balancing as part of production activities out on the floor.

Will be required to see and hear well enough to understand Associates questions and respond to their concerns.

This person will be required to work in freezers and near noisy machinery as part of daily production activities. Working safe is a condition of employment.

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life :

• Competitive compensation
• Health & financial benefits
• Paid time off
• Parental leave
• Family planning support
• Flexible work policy
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings
• In-house taste tests (we are a food company after all)!

It's all part of how we support our family of associates. Because in the company of family, all things are possible.

MEET RICH'S.

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.