Talent.com
Associate Team Leader

Associate Team Leader

H&R BlockHazel Green, AL, US
9 days ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Cultureone in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Create a job alert for this search

    Team Leader • Hazel Green, AL, US

    Related jobs
    • Promoted
    Sr. Associate Quality Engineer

    Sr. Associate Quality Engineer

    L3Harris TechnologiesARDMORE, Alabama, United States
    Full-time
    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ...Show moreLast updated: 30+ days ago
    • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataLewisburg, TN, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 6 days ago
    • Promoted
    Team Member

    Team Member

    Burger KingArdmore, TN, US
    Full-time
    The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures.Thi...Show moreLast updated: 30+ days ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R BlockHuntsville, AL, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 9 days ago
    • Promoted
    LEAD SALES ASSOCIATE-PT - 21 and older only - in ATHENS, AL S20944

    LEAD SALES ASSOCIATE-PT - 21 and older only - in ATHENS, AL S20944

    Dollar GeneralAthens, Alabama, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
    • Promoted
    LEAD SALES ASSOCIATE-FT in LEWISBURG, TN S02539

    LEAD SALES ASSOCIATE-FT in LEWISBURG, TN S02539

    Dollar GeneralLewisburg, Tennessee, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeLewisburg, TN, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 6 days ago
    • Promoted
    Shift Manager

    Shift Manager

    Arby'sFayetteville, TN, US
    Part-time
    You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities.You’re in the right place if you’re here for : . Free shift meal and family dini...Show moreLast updated: 1 day ago
    • Promoted
    LEAD SALES ASSOCIATE-PT in PULASKI, TN S02142

    LEAD SALES ASSOCIATE-PT in PULASKI, TN S02142

    Dollar GeneralPulaski, Tennessee, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
    • Promoted
    TLS - Tool Room Attendant I

    TLS - Tool Room Attendant I

    YulistaMeridianville, AL, United States
    Full-time
    Tunista Logistics Solutions LLC.The Tool Room Attendant is responsible for all tools, equipment and shop assets including the security, management and positive control through inventory and company...Show moreLast updated: 30+ days ago
    • Promoted
    Occupational Therapy Assistant

    Occupational Therapy Assistant

    Encompass Health Rehabilitation Hospital of North AlabamaMinor Hill, TN, US
    Full-time +1
    Occupational Therapist Assistant Career Opportunity.The successful applicant MUST HAVE an Alabama Occupational Therapist License or be able to obtain one. Are you in search of a rewarding career tha...Show moreLast updated: 22 days ago
    • Promoted
    SALES ASSOCIATE in PULASKI, TN S02142

    SALES ASSOCIATE in PULASKI, TN S02142

    Dollar GeneralPulaski, Tennessee, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R BlockMadison, AL, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 9 days ago
    • Promoted
    SALES ASSOCIATE in LEWISBURG, TN S02539

    SALES ASSOCIATE in LEWISBURG, TN S02539

    Dollar GeneralLewisburg, Tennessee, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
    • Promoted
    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    State of TennesseePulaski, TN, United States
    Full-time +1
    State of Tennessee Job Information.LOCATION OF (350) POSITION(S) TO BE FILLED : DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, STATEWIDE. The DCS Case Manager 1 • position ha...Show moreLast updated: 30+ days ago
    • Promoted
    LEAD SALES ASSOCIATE-PT in LEWISBURG, TN S02539

    LEAD SALES ASSOCIATE-PT in LEWISBURG, TN S02539

    Dollar GeneralLewisburg, Tennessee, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
    • Promoted
    LEAD SALES ASSOCIATE-FT in PULASKI, TN S02142

    LEAD SALES ASSOCIATE-FT in PULASKI, TN S02142

    Dollar GeneralPulaski, Tennessee, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 1 day ago
    • Promoted
    Team Member

    Team Member

    Arby'sTullahoma, TN, US
    Part-time
    Think about it – you and us? Sounds like it could be a match made in the meat heavens.Shift meal discount and family dining discount •. Best in Class Training & Continuous Learning.Journey Wellbeing ...Show moreLast updated: 1 day ago