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Junior Color Management Support Specialist
Junior Color Management Support SpecialistFujifilm • Hanover Park, Illinois, USA
Junior Color Management Support Specialist

Junior Color Management Support Specialist

Fujifilm • Hanover Park, Illinois, USA
17 days ago
Job type
  • Full-time
Job description

Position Overview

The Junior Color Management Support Specialist (internally known as : Solutions Development Technician) supports projects within the Solutions Development team of the Business Innovation Division. The teams goal is to develop and manage strategic business technologies relating to our color management suite of products and customer portal. Focus will be placed on managing documentation and technical information in our unique customer portal web platform. As part of the team you will work with a variety of departments customers and international colleagues while providing support for Fujifilms industry leading color management suite ColorPath SYNC. The role will relate to pre-press offset press digital and wide format areas of the graphic arts industry.

This position is unique in that it offers a creative outlet in a technical role. You will be part of a small team with diverse backgrounds which is responsible for the user experience and continual improvement of multiple platforms. This is an opportunity to directly address the pain points currently experienced by print customers.

Company Overview

At FUJIFILM North America Corporation we are many things to both consumers and business customers. Were looking for passionate mission-driven people to help us continue to innovate.

With five operating divisions theres a lot of opportunity to find your niche and make an impact. Perhaps youll click with our Imaging Division that provides one-time-use cameras digital printing equipment and instax. Maybe youll get charged up about our Electronic Imaging Division that markets digital cameras lenses and accessories for content creators. Or you might have your eye on our Optical Devices Division which provides optical lenses for the broadcast cinematography videography and industrial markets. You could be drawn to our Business Innovation Divisionthey develop office and commercial print solutions and enable digital transformation. And if youre interested in tape check out our Industrial Products Divisionthey develop data storage solutions.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla New York a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70000 employees across four key business segments of healthcare electronics business innovation and imaging. We are guided and united by our Group Purpose of giving our world more smiles. Visit : Description

Responsibilities

Planning & Development

  • Support the development enhancement and maintenance of Fujifilms customer portal content
  • Support the development enhancement and maintenance of Fujifilms color management suite ColorPath SYNC collaborating with team members

Technical Support

  • Provide phone and remote support for end users of Fujifilms ColorPath SYNC Solutions and for Fujifilm field technicians
  • Coordinate activation of ColorPath licenses for installation with customers and service team
  • Review and perform pre-installation assessments relating to ColorPath SYNC Solutions sales
  • Collect and report software issues (bugs) and enhancement / feature requests
  • Perform testing of new product features as they are developed
  • Attend training classes to stay current on both new and existing products
  • Utilize project management software to keep projects on track
  • Collaborate on technical documentation relating to new developments and SOPs as needed
  • Support training classes for ColorPath and related products
  • Acquire and maintain G7 Expert status and attend ColorPath SYNC installations to identify potential areas for improvement
  • Customer Focus

  • Provide software demonstrations via web conference or in-office to interested customers
  • Attend conferences and trade shows to hone skills and foster relationships
  • Assist with ColorPath SYNC customer data in Salesforce which contains practical license information and share that info to key Fujifilm parties
  • Required Skills / Education

  • BS Degree in Graphic Arts or related study
  • Comfortable with phone calls presentations and public speaking
  • Strong organizational and project management skills
  • Builds and maintains positive working relationships
  • Excellent cross-functional teamwork skills (product management support sales service and management)
  • Ability to interact effectively with all levels of staff and management
  • Ability to work with a high level of integrity and with minimal supervision
  • Excellent verbal and written communication
  • Proficiency with Microsoft and Apple operating systems
  • Proficiency with Microsoft and Adobe graphic arts applications
  • Other duties as assigned
  • Valid Drivers License
  • Ability to travel 30%
  • Desired Skills

  • Previous experience with color management tools such as ColorPath SYNC
  • Relevant experience in digital print content management color management
  • Previous experience with backend web platforms
  • Previous experience with Asana or other project management software
  • Previous experience with Salesforce or other CRM software
  • Salary and Benefits :

  • Up to $65000 depending on experience
  • Medical Dental Vision
  • Life Insurance
  • 401k
  • Paid Time Off
  • #LI-HYBRID
  • EEO Information

    Fujifilm is committedto providing equal opportunities in hiring promotion and advancement compensation benefits and training regardless of nationality age gender sexual orientation or gender identity race ethnicity religion political creed ideology national or social origin disability veteran status etc.

    ADA Information

    If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to our HR Department ().

    Required Experience :

    Junior IC

    Key Skills

    Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics

    Employment Type : Unclear

    Experience : years

    Vacancy : 1

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    Management Support Specialist • Hanover Park, Illinois, USA

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