Senior Operational Excellence (OpsEx), Infrastructure Capacity Management

Join AWS Infrastructure Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you passionate about shaping the future of cloud computing? Join AWS Infrastructure Services where you'll drive innovative solutions for global supply chain challenges while ensuring millions of customers have reliable access to cloud services. Your strategic vision will help transform how we deliver and scale cloud infrastructure worldwide.

Key job responsibilities :

• Strategic operational excellence planning and governance
• Support Operational metric definition, analysis, and bar-raising mechanisms
• Operational readiness assessments for scalable deployment
• Technical capabilities assessment
• Roadmap design and implementation
• Continuous improvement and automation ownership to reduce / accelerate workflows and reduce risk
• Optimize cloud infrastructure strategies that support business growth, sustainability goals, and global risk management.
• Collaborate with Program Management and key stakeholders to optimize supply chain operations using supply chain best practices and SOP's
• Capability assessments across people, process, data, systems, and SC architecture

About the team :

We are the foundation of AWS, responsible for the design, planning, and operation of global infrastructure that powers cloud computing. Our collaborative team includes engineers, supply chain specialists, security experts, and operations professionals working together to support data centers and equipment that enable continuous innovation. We foster an inclusive environment where diverse perspectives drive creative solutions.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences :

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work / Life Balance :

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture :

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth :

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.