Food Beverage Shift Manager Broken Bow Reel Em In
19.85 Hourly | Full Time
Sunday-Monday 10am-630pm
Thursday- 430pm-1am -
Friday 6 : 30pm-3amSaturday-3pm-1130pm
Tuesday-Wednesday off
Weekly Earned Wage Access is an option for this position.
Job Purpose or Objective(s) : As the Food & Beverage Shift Manager, You will manage operations on assigned shift to, and customer satisfaction, following established company standards and procedures. You will report to the Venue Manager of the venue.
Primary Tasks :
1. You will manage line staff to deliver great guest service, team work and camaraderie.
2. Monitor associates for adherence to company and / or franchise standards and procedures.
3. Schedule associates and ensure correct staffing levels and adjustments are made observing guest needs while controlling labor costs to increase profits.
4. Participate in the recruitment, selection, recommendation for hire and training process for new associates.
5. You will monitor guest satisfaction through face-to-face contact with customers.
6. Resolve any customer complaints or problems according to standard conflict resolution protocol.
7. Resolve associate and point of sale system issues.
8. Maintain departmental qualitative and quantitative service standards as established in the department's Standard Operation Procedures.
9. Direct the sanitation of all assigned areas.
10. Perform other responsibilities as may be assigned.
Job Requirements :
About the Choctaw Nation :
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions :