Director, Returns Strategy (Hybrid)

Director, Returns Strategy

The pay range is $131,000.00 - $236,000.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Target.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Target Global Supply Chain and Logistics is the driver of how we get the right product to the right guest better and faster, activating our mission of joy to impact thousands of lives daily. We deliver the convenience and immediate gratification our guests desire and deserve when they shop in our stores or on Target.com.

As the Director, Returns Strategy, you will lead enterprise-level strategy and capability development for Target's evolving Returns & Recommerce ecosystem. You will shape the future of how Target manages returnsdesigning the enterprise blueprint that connects policy, process, data, and technology to create simpler, smarter, and more sustainable experiences for guests and the business.

This role requires a leader who can connect strategic vision with operational execution. You'll drive clarity, alignment, and measurable results across complex initiatives, ensuring Target's returns capabilities support both guest experience and enterprise growth. You'll bring a balance of strategic foresight and operational disciplineguiding cross-functional teams, defining key performance metrics, and ensuring accountability for outcomes.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About You :

• 10+ years of experience in operations, enterprise strategy, Digital, or related fields, ideally within retail or logistics.
• Proven ability to balance strategic oversight with detailed operational execution to deliver measurable business outcomes.
• Demonstrated experience managing multiple, complex cross-functional projects or portfolios with enterprise-level impact.
• Strong communication and influencing skills; able to synthesize complex strategies into concise, actionable insights for senior leadership.
• Deep experience building partnerships and driving alignment across diverse business areas.
• Skilled in critical thinking and structured problem-solving; able to assess complex systems and translate findings into clear recommendations.
• Adept at driving accountability through metrics, performance tracking, and cross-functional collaboration.

This position will operate as a Hybrid / Flex for Your Day work arrangement based on Target's needs. A Hybrid / Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility : Please paste this url into your preferred browser to learn about benefits eligibility for this role : https : / / tgt.biz / BenefitsForYou_F

Americans with Disabilities Act (ADA) : In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.