Registration Manager

Registration Manager

POSITION OVERVIEW : (Exempt)

The Registration Manager is responsible for overseeing the registration workflows within the electronic Medical Record (EHR) system across all patient access points. This role ensures accurate data collection, compliance with regulatory standards, and optimal use of EHR tools to support scheduling, admissions, and front-end revenue cycle operations.

QUALIFICATIONS :

• Bachelor’s degree in Healthcare Administration, Business, or related field (Master’s preferred) OR equivalent work experience in patient access / registration.
• Minimum 3–5 years of experience in patient registration or revenue cycle management.
• 2+ years of experience managing EPIC registration modules (Cadence and Prelude).
• Strong leadership, communication, and problem-solving skills.
• Proficiency in EPIC reporting tools and Microsoft Office Suite. (EPIC certification in Cadence preferred)
• Experience with change management and training programs.
• Familiarity with payer requirements and insurance verification processes.

ACCOUNTABILITY :

Reports to the Revenue Cycle Director

DIRECT REPORTS :

Registration Representatives

POSITION-SPECIFIC REQUIREMENTS :

EPIC System Management

Compliance & Quality

Reporting & Analytics

General Duties

MANAGEMENT REQUIREMENTS :

Administrative

Financial / Technical Responsibilities

Personnel and Resource Management

Professionalism

Quality Management

PIf34a7b196b8b-30511-38731016