Senior Director of Data Center Operational Reliability

Senior Director Of Operational Reliability, Data Centers

The Senior Director Of Operational Reliability, Data Centers, is a critical leadership role responsible for ensuring the consistent, compliant, and reliable operation of all Mechanical, Electrical, and Plumbing (MEP) infrastructure across Oracle's global data center fleet. This position has overall accountability for MEP maintenance in accordance with Oracle's stringent standards and Original Equipment Manufacturer (OEM) requirements, while also partnering collaboratively with internal and external stakeholders to drive industry-leading operational excellence.

Key Responsibilities :

• Lead the oversight and execution of preventive and corrective maintenance programs for all data center MEP assets, ensuring compliance with Oracle and OEM guidelines.
• Work closely with Vendor Management and Engineering teams to ensure appropriate equipment selection, timely adoption of OEM bulletins, and mitigation of potential risks.
• Oversee SCCS (System Capacity and Compliance Studies) and validate service delivery plans to assure operational capacity and readiness.
• Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs for equipment retirement and refresh projects.
• Proactively address 'day 2' operational issues to prevent potential impacts on critical IT load, ensuring business continuity.
• Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and supporting the build-out, integration, and monitoring of Facility Operations Centers across the Oracle data center fleet.
• Lead the Building Automation Operations organization and centralized service functions to ensure consistent operational standards and rapid response across all facilities.
• Institute best practices, foster a culture of safety, compliance, and innovation, and drive ongoing improvements in operational reliability and performance metrics.

Qualifications : Bachelor's degree in Engineering, Facilities Management, or related field (Master's preferred). Or equivalent education and experience. 10+ years of progressive experience in data center, critical environment operations, or facilities management roles, with significant leadership responsibility. Deep technical knowledge of MEP systems and infrastructure maintenance, including adherence to regulatory and OEM standards. Demonstrated experience with service delivery planning, incident management, and cross-disciplinary team leadership. Strong analytical, organizational, and project management skills. Experience developing and managing building automation and centralized monitoring systems (BMS, SCADA, CMMS). Excellent oral and written communication and stakeholder management abilities. Proven record of vendor management and contract oversight.

Preferred Attributes : Professional certifications such as CFM, PMP, LEED AP, or equivalent. Experience in large-scale, mission-critical infrastructure environments. Strong understanding of risk management, quality assurance, and end-of-life asset strategies.

Disclaimer : Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only. US : Hiring Range in USD from : $161,700 to $338,500 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following : medical, dental, and vision insurance, including expert medical opinion; short term disability and long term disability; life insurance and AD&D supplemental life insurance (Employee / Spouse / Child); health care and dependent care Flexible Spending Accounts; pre-tax commuter and parking benefits; 401(k) Savings and Investment Plan with company match; paid time off; 11 paid holidays; paid sick leave; paid parental leave; adoption assistance; Employee Stock Purchase Plan; financial planning and group legal; voluntary benefits including auto, homeowner and pet insurance.

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M5.

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