Community Experience Supervisor & Administrative Coordinator- Tampa, FL (Tampa)

Community Experience Supervisor & Administrative Coordinator

Location : Onsite Tampa, FL

Type : Full-Time

About Kai

Kai is a fast-growing community management company serving the Tampa Bay area and beyond. Were redefining how the resident experience is delivered by combining innovative technology with personal, high-quality service. Our mission is simple : build communities where people love to live.

Role Overview

Were seeking a Community Experience Supervisor & Administrative Coordinator to provide outstanding administrative and communication support to our team and residents. This position handles overflow calls and emails, manages architectural review (ARC / ARB) submissions, and ensures information flows smoothly between residents, community managers, and internal departments.

Key Responsibilities

• Respond to resident calls and emails with professionalism, accuracy, and care.
• Track and document homeowner inquiries to ensure timely resolution.
• Organize and maintain ARC / ARB submissions, verifying completeness and coordinating review timelines.
• Assist with drafting and distributing community notices and newsletters.
• Support administrative projects such as design guideline updates, form revisions, and process improvements.
• Participate in system trainings (Vantaca, Optic Systems, etc.) and assist with implementation feedback.

Qualifications

Why Join Kai