Director of Experience Design

Who Our Client Is :

Our client is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition. Built on 14 years of culture research and the results from 23 million employees surveyed across more than 70,000 organizations, they deliver the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, their customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture.

What Our Client Needs :

A Director of Experience Design to lead and elevate the design practice to deliver unified, human-centered, and data-informed experiences across the platform. This is a strategic and hands-on leadership role that shapes how design influences product vision, discovery, and delivery.

What You'll Do :

• Lead and advance a fully functioning UX design capability working in a highly integrated Agile Scrum team with product managers, engineers, people, and Data Scientists
• Develop a team of designers, supporting their ability to focus, work independently, and grow professionally
• Lead experience-related initiatives with cross-functional teams (Marketing, Product, Go-To-Market, Customer Success, etc.)
• Collaborate across product development disciplines to ensure the delivery of compelling and usable experiences
• Drive accessibility efforts to ensure products provide a valuable experience to all users, regardless of physical or cognitive ability
• Chair the Front End Guild, taking a "whole of business" approach to advancing customer experiences
• Communicate principles and methods in experience and visual design and command related disciplines, including research methodologies
• Guide customer discovery, research techniques, and testing activities to validate user problems and opportunities
• Ensure creation and management of effective design operations, applications, and infrastructures
• Stay competitive against industry trends and products
• Coach teams on user-centric design through critiques and iteration meetings
• Develop goals, objectives, and action plans for the team and individuals
• Work effectively within a product development process currently oriented around dual-track agile

What You'll Need :

What They Offer :

Apply now and help power better business through data excellence!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin.

Please Note : This role is available for remote work only in the following U.S. states : Arizona, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Maryland, Michigan, North Carolina, Nebraska, New Jersey, New York State (excluding NYC and Long Island), Ohio, Pennsylvania, South Carolina, Tennessee, Texas, and Wisconsin.

If you reside outside of these locations, you will not be considered for this role.