Community Outreach and Hotline Coordinator

Overview

Hispanic Federation (HF) is the nation's premier Latino nonprofit membership organization. Founded in 1990, HF supports Hispanic families and strengthens Latino institutions through grantmaking and direct services in the areas of education, health, immigration, civic engagement, economic empowerment and the environment. Values that drive our work include equality, fairness, diversity and empathy.

Who We Seek

HF is seeking a Community Outreach and Hotline Coordinator to support resource dissemination and community outreach across our programs in North Carolina. Based in HF's offices in Charlotte, NC, the coordinator will connect individuals with safe, accessible resources through both a hotline and in-person outreach. The ideal candidate will have a strong understanding of the issues impacting Latine communities in North Carolina and a passion for advancing social justice and equity. Calls received by the hotline are received in both English and Spanish, and the role requires fluency in Spanish. Additional language skills that serve the greater communities in North Carolina are a plus.

This is a hybrid position that requires regular on-site presence at the HF office in Charlotte. The work schedule requires flexibility and will include evenings and Saturdays, to best serve our community and meet program needs.

Position Location

• Charlotte, NC

Status

Schedule

Reports to

Job Duties and Responsibilities

Skills and Qualifications

Compensation

Salary range for this position is $40,000 to $45,0000 and is commensurate with experience. Compensation includes a robust benefits package including fully paid medical, dental and vision insurance available upon hire, 403(b) retirement plans with a company match after 6 months, and access to flexible spending and pre-tax commuter benefits.

Notes

This is a full-time position funded through a one-year grant to June 1, 2026, with a possibility of renewal pending continued funding and program success.

To Apply

Please submit a resume and cover letter detailing your interest and qualifications in the portal here. No telephone calls or emails regarding this position will be accepted. Only selected candidates will be contacted.

Hispanic Federation is an equal opportunity employer and does not discriminate against actual or perceived race, color, religion, gender identity, gender expression, age, national origin, creed, disability, marital status, sexual orientation and / or other protected categories.

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