Overview
Brightside Cleaning Restoration Inc. is seeking a skilled and motivated Water Mitigation & Contents Packout Technician to join our growing team. This is a hands-on role ideal for someone with restoration experience who thrives in the field, values autonomy, and takes pride in providing exceptional service. This technician will respond to water and smoke damage calls across North County San Diego and the Lower Inland Empire, taking jobs from start to finish with professionalism and efficiency. If you're confident in your skills, customer-oriented, and ready to grow with a rapidly expanding company, we want to meet you. You will be working in all five counties, SD, OC, LA, RS, and SB!
Who We Are
At Brightside Cleaning Restoration Inc., we specialize in residential restoration services, offering a new standard in water mitigation and contents packout. As a family-owned company, we pride ourselves on delivering responsive, top-tier service while fostering a supportive team culture. Our rapid growth is opening doors for individuals ready to advance their careers. Join us and become part of a company that values integrity, opportunity, and teamwork.
Key Responsibilities
- Respond to active water mitigation and contents packout jobs with minimal supervision
- Execute water extraction, drying, and cleanup using proper equipment
- Perform contents packout, cleaning, and storage for water and smoke damage
- Accurately document job details, including photos, moisture readings, and notes
- Set up, monitor, and adjust equipment (fans, dehumidifiers, moisture meters)
- Build trust with homeowners through professional communication and service
- Communicate effectively with insurance representatives and project managers
- Upsell additional services by identifying and explaining homeowner needs
- Maintain clean, accurate, and compliant job files
- Participate in on-call rotation and emergency responses
Qualifications
6+ months of experience in water mitigation / restorationBilingual (Spanish) preferredExperience in contents packout (water & smoke) strongly preferredIICRC WRT certification a plus (not required)Excellent customer service and interpersonal skillsRelatively tech savvy, and familiar with different software. Open to the latest technology and learning with it to make an effective and efficient workplaceStrong time management and problem-solving abilitiesAble to lift 50+ lbs and work in various environmental conditionsClean California driver's license and driving history (must be insurable)Based in or near North County San Diego or the Lower Inland EmpireBenefits
Competitive hourly pay ($27-$32 / hr) plus competitive bonus structureBi-weekly pay scheduleCompany vehicle and uniforms providedPaid time off (holidays, vacation, sick days)Employee rewards, sales promos, and contestsReferral bonus programEmployee stock or profit sharing opportunitiesPaid training and support for professional certificationsTech package (smartphone or tablet)Travel projects with per diemSafety equipment providedSchedule
Full-timeMonday - FridayParticipation in on-call rotation for emergency jobsWork Location
Projects based across North County San Diego and the Lower Inland Empire, CARegular travel to job sites is requiredPay
Base pay range : $27.00 / hr - $32.00 / hr. Pay range : $27-$32 per hour + Performance Bonus (Highly Competitive)
Equal Employment Opportunity
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
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