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Admission Coordinator Behavioral Health
Admission Coordinator Behavioral HealthAscension Recovery Services • Pittsburgh, PA, United States
Admission Coordinator Behavioral Health

Admission Coordinator Behavioral Health

Ascension Recovery Services • Pittsburgh, PA, United States
1 day ago
Job type
  • Full-time
Job description

JOIN OUR JOURNEY, SHAPE THE FUTURE OF BEHAVIORAL HEALTH TREATMENT AND RECOVERY at Wise Path Recovery Centers!

OUR VISION :

To provide compassionate care, break down barriers, and empower individuals on their journey to recovery.

ENSURE A SMOOTH ADMISSION EXPERIENCE!

Are you passionate about helping individuals on their recovery journey? Join our team as an Admissions Coordinator (Evening Shift Only) and play a critical role in ensuring clients and their families experience a seamless, welcoming, and supportive process from inquiry to admission.

WHY YOU SHOULD JOIN US :

  • Meaningful Work : Help clients and their families navigate the admission process and take their first steps towards recovery.
  • Collaborative Team : Work closely with our leadership and clinical teams to ensure admissions are clinically appropriate and clients receive the support they need.
  • Growth Opportunities : Advance your career in a rewarding role while contributing to a positive impact on individuals seeking treatment.

WHAT YOU'LL DO :

  • Conduct initial in-person or telephone screenings of potential clients and referents to determine eligibility for admission.
  • Enter assessment and admissions data into the EMR, CRM, and other electronic systems.
  • Handle phone inquiries and provide effective information about the treatment program.
  • Guide clients and families through the decision-making process, helping them prepare for admission and understand what to expect.
  • Efficiently complete the admission process, ensuring clients are fully aware of their rights, responsibilities, and the nature of consents and releases being signed.
  • Verify insurance coverage, identify financial guarantors, and arrange payment plans.
  • Maintain communication with referral sources and document interactions.
  • Coordinate with Business Development staff to expedite referrals to the facility.
  • Provide referrals for individuals who do not meet program criteria.
  • Conduct tours of the facility for prospective clients and their families.
  • Coordinate the timely retrieval of outside medical records.
  • Represent the program to referral sources, potential clients, and outside agencies in a professional and courteous manner.
  • Serve as a liaison between the clinical / medical / housing teams and families, coordinating transportation / travel services and organizing admission procedures with other mental health facilities.
  • Compile and track relevant admissions data and statistics.
  • Adhere to DCF, State, and Federal regulations, as well as accrediting agency requirements.
  • Be available for on-call duties in the evenings and on weekends via telephone, if applicable.
  • Perform other duties as assigned.

    • Education, Experience, Skills :

  • Bachelor's degree in social services, management, healthcare, or a related discipline preferred.
  • Peer Recovery Specialist Certification a plus
  • 2+ years of experience in a behavioral health / SUD setting strongly preferred.
  • Knowledge of substance use disorders, and the recovery process strongly preferred.
  • 2+ years of experience in admissions or case management preferred.
  • Evening Availability

    • Work Conditions and Physical Requirements :

  • Work Setting : Indoors, environmentally controlled.
  • Body Positioning : Frequent sitting and standing, repetitive motions, and use of hands to handle or control objects, tools, or controls. Must be able to lift or move up to 10 lbs regularly
  • Communication : Regular interaction via electronic mail, in-person discussions, public speaking, telephone, and video.
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    Admission Coordinator • Pittsburgh, PA, United States