Trainer

Trainer

Wilshire Law Firm is a distinguished award-winning legal practice with over 15 years of experience specializing in Personal Injury Employee Rights and Consumer Class Action lawsuits. We are committed to upholding the highest standards of Excellence and Justice we are United in our dedication to achieving the best outcome for our clients.

As ourTrainerin ourPre-litigationdepartment you will train new employees and support experienced employees in performance improvement.

Key Responsibilities:

• Develop implement and facilitate training programs for Case Manager Assistants in Pre-Litigation processes ensuring they are equipped with the knowledge and skills necessary to support attorneys and Case Manage efficiently.
• Provide hands-on training in various aspects of Pre-Litigation including client contact case investigation medical record management and insurance correspondence.
• Lead onboarding and prepare new team members with a focus on Case Manager Assistants to ensure knowledge of workflow and expectations of the department.
• Continued observation of workflow and teams to collect feedback results and performance data and identify gaps to resolve with management team.
• Structure training plans to meet business and financial objectives and monitor results.
• Track training progress and report on the impact.
• Maintain updated records of training material curricula and costs if applicable.
• Bring a team-orientedand positive attitude to our Los Angeles office.

Your Skills:

• Experience in training and coaching in a legal or administrative setting.
• Experience in having used or trained in case management software (ex. Litify Adobe Acrobat Office 365 and similar tools).
• Ability to manage the full training cycle including in-person activities and web-based learning.
• Seasoned presenter and extremely comfortable leading a group. Demonstrated ability to design effective yet clear and simple training programs.
• Outstanding coaching skills and excellent organizational and interpersonal skills.
• Hands-on experience with e-learning platforms.
• Excellent time management and organizational skills.
• Certification in training is a plus.

Certification in training is a plus
Our Benefits:

• Compensation range based on experience: $60000 - $80000.
• Paid time off and paid holidays.
• Opportunitiesfor growth and advancement.
• Team outingsand sponsored events.
• Referral bonus program.
• Firm-paid Medical HMO with affordable upgrades.
• Low-cost Dental and Vision plans.
• Firm-paidLife and AD&D insurance.
• 401k.
• FSA (Flexible Spending Account).
• EAP(Employee Assistance Program).
• Pet Insurance.

Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are happy to make reasonable accommodations to enable individuals with disabilities to perform essential functions throughout all terms of employment as well as the entire application process.

Strive for excellence. Fight for justice. Foster unity. Join Wilshire Law Firm.

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Key Skills
Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking
Employment Type : Full Time
Experience: years
Vacancy: 1