As a Scheduling Coordinator at Seniors Home Care, you will play a vital role in ensuring our clients receive consistent, high-quality care. You will be responsible for matching caregivers with clients based on needs, availability, and compatibility, while upholding our core values in every interaction.
An ideal candidate will be positive, highly organized, detail-oriented, able to multi-task, and think on their feet in a fast-paced and rewarding position. Candidates will have strong communication skills and the ability to work through challenges as a team.
Key Responsibilities :
Be Reliable :
- Maintain accurate and up-to-date schedules for caregivers and clients.
- Ensure timely communication of schedule changes or updates.
- Be available to respond to urgent scheduling needs, including after-hours support as needed.
Exceed Expectations :
Anticipate client and caregiver needs to proactively resolve potential scheduling conflicts.Provide exceptional customer service to clients, families, and staff.Follow up to ensure satisfaction and continuity of care.Help Others :
Support caregivers by understanding their preferences and availability.Collaborate with care managers and other departments to ensure seamless service delivery.Foster a positive, respectful, and team-oriented work environment.Find Solutions :
Troubleshoot last-minute cancellations or changes with creative, client-centered solutions.Use scheduling software and tools efficiently to optimize coverage.Continuously seek ways to improve scheduling processes and client outcomes.Qualifications :
Previous experience in scheduling, healthcare, or home care preferred.Strong organizational and time-management skills.Excellent communication and interpersonal abilities.Ability to remain calm and solution-focused under pressure.Proficiency in scheduling software and Microsoft Office Suite.College degree preferredAbility to multi- ask and goal orientedSchedule :
Monday-Friday 8am to 4pm for trainingUpon training- schedule will be a 3-week rotation of 4 10-hour shifts (Full-time)Part-Time hours may varyOn call rotationBenefits :
Medical, Dental & Vision InsurancePaid Time Off (Vacation, Sick & Public Holidays)Clothing AllowanceTraining & DevelopmentIncredible CultureCompetitive pay!
Why Join Seniors Home Care?
At Seniors Home Care, we are more than a team-we are a family. Owned and operated by the Whittington Family for more than 37 years, Seniors Home Care has an excellent reputation among St. Louis Businesses and families served.
Job Posted by ApplicantPro