All the benefits and perks you need for you and your family :
- Benefits from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you :
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Job Location : Altamonte Springs, FL
Shift : Full-Time, Monday-Friday
The role you will contribute :
The Senior Finance Specialist is part of a Centralized Payment Posting team responsible for payment posting activities for the majority of AdventHealth services provided. These activities include posting insurance and patient payments, managing patient refunds and credit balances, patient and insurance correspondence, reconciliation of payment activities, and other miscellaneous functions. AdventHealth services included in the Centralized Payment Posting activities are hospital, physician, urgent care, home health, hospice, among others. The Senior Finance Specialist is responsible for accurate and timely execution of reconciliation activities surrounding payment posting, focusing on the significant, complex, and escalated reconciling adjustments.
The value you will bring to the team :
Responsible for timely and accurate resolution of significant, complex, and escalated reconciling adjustments related to payment posting activities, including troubleshoot and resolve matching logic and provide resolution feedback to leadershipThrough identifying and weighing available options, apply discretion, independent thinking, and judgment during resolution of reconciling adjustmentsIdentify and help resolve problems in the payment posting and reconciliation processes and when appropriate, identify potential outcomes, select most appropriate course of action, and initiate change to prevent future problems or improve existing processesReview electronic remittances, evaluate Provider Level Balance (PLB) adjustments, and resolve electronic posting exceptions and variances, posting payments and adjustments to corresponding patient claimsContact payors when additional information is necessary to address a payment posting issuePerform effectively in fast-paced environment and demonstrate strong problem-solving skillsAchieve and maintain performance consistent with requirements for productivity, quality, and service levelsDevelop and maintain productive team-oriented relationships through individual contacts and group meetingsAssist Centralized Payment Posting Supervisor in responding to inquiries and questions from Finance Specialists; participate in training of Finance Specialists as necessaryDevelop and maintain an understanding of Federal, State, local and industry regulations, rules, and standards to help ensure compliance with payment posting and refund requirements (CMS, Federal and State legislation, etc.)Collaborate with other department personnel, including representatives from revenue cycle, finance, accounting, IT, and physician practiceAchieve superior customer satisfaction by embracing and exemplifying the AdventHealth service standardsPerform other duties as assignedAvailable outside of normal business hours for occasional support