Information Systems Technician Senior - Temporary

Overview

Posting Number : Regular_0091564

Position Title : Information Systems Technician Senior - Temporary

Classification Title : Information Systems Technician Senior

Min Salary : $19.00

Salary Type : hourly

FLSA : NE = Non-Exempt

Summary : Rowan-Cabarrus Community College is seeking a temporary part-time Information Systems Technician to provide computer and technical assistance concerning system and enterprise wide issues including applications, infrastructure, and systems. Incumbents also research, evaluate, and recommend hardware and software and deploy new technologies.

Responsibilities

• Provides system and enterprise wide support which includes troubleshooting, diagnosing, reporting on, and resolving problems associated with applicable information technology systems and equipment; researches technological solutions when necessary.
• Provides help-desk telephone support and on-going troubleshooting assistance to users regarding complex information technology and / or hardware, software, and / or other related items; coordinates technical support with vendors for installations, repair, and / or maintenance issues.
• Confers with customers to determine technology needs.
• Maintains and monitor technology inventories including monitoring supply levels and ordering necessary supplies; receives and documents new technologies.
• Prepares a variety of operational records and reports.
• Performs other duties of a similar nature or level.

Qualifications

Required Education / Experience :

Other Knowledge, Skills and Abilities :

Intermediate-level ability to operate, install, maintain, configure and troubleshoot highly technical computers, local and wide area network equipment, servers. Moderate-level project management skills. Ability to maintain effective working relationships with those contacted in the course of work. Ability to efficiently manage time and organize work. Ability to communicate clearly, verbal and written. Ability to maintain a customer focus in providing technology services.

Department

Infrastructure & Computing Services

Work Hours

varies

Posting Date

10 / 03 / 2025

Closing Date

11 / 03 / 2025

Open Until Filled

No

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