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Spanish Bilingual Collector
Spanish Bilingual CollectorMurray Resources • Houston, TX
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Spanish Bilingual Collector

Spanish Bilingual Collector

Murray Resources • Houston, TX
30+ days ago
Job type
  • Permanent
Job description
A leading law firm is seeking a Spanish Bilingual Collector collect on past due property tax accounts. The ideal candidate is a goal-driven and resourceful communicator with strong listening skills and the ability to navigate complex client needs.

Salary + Additional Benefits:
  • $16/hr
  • Medical, Dental, Vision, Life Insurance
  • 401K - company match

Location: Central Houston, TX Type of Position: Temp-to-Hire

Responsibilities:
  • Utilize various skip tracing techniques and collection strategies to locate the right parties.
  • Responsible for outbound/inbound calls – communicating with individuals regarding their account.
  • Locate and monitor overdue accounts, notify customer of delinquent accounts.
  • Persuade customers to pay amounts due, set payment arrangements, set up payment schedules.
  • Manage email inbox, voicemails, and all communication logs to follow up with customers.
  • Perform all other duties as assigned.

Requirements:
  • Bilingual in Spanish required
  • High School Diploma or GED
  • Previous consumer collections experience is required.
  • Flexibility to work Mon-Fri 8am-5pm; Availability for overtime as needed
  • Basic computer skills and math skills required.
  • Knowledge of FDCPA, HIPAA, state and local collection laws and the ability to be licensed in all states is preferred
  • Excellent written and verbal communication skills

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Spanish Bilingual Collector • Houston, TX

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