Marketing Associate, US Email Retention Operations

Profile

Job ID: 281292
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing
Work Location: Hybrid - San Franciso

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Your Role at Sephora:

Ready for a career glow up? As Marketing Associate, Email Operations, you'll be the driving force behind executing Sephora's email campaigns that connect with millions of beauty lovers. The work you do will impact beauty, as you bring compelling campaigns to life across our owned-outbound channels. You'll be part of a team that's united in beauty, supported by those who are equally passionate about delivering personalized, engaging experiences that build lasting client loyalty.

What You'll Do:

• Own the end-to-end execution of email campaigns, managing all aspects of campaign production from proofing, testing, and QA to ensure accurate and error-free deployment
• Champion quality and accuracy by implementing rigorous testing and QA processes to ensure error-free campaigns across all devices and platforms, maintaining the highest standards of client communication
• Collaborate effectively across teams, partnering closely with internal stakeholders in Retention Marketing, Email Development, Merchandising, Promotional Marketing, Loyalty Marketing, CRM, and Creative to ensure seamless campaign execution
• Support expansion and growth of best-in-class email channel by testing and validating new tools and use cases, partnering with the Email Development team and vendors to unlock innovative capabilities

What You'll Bring:

• 2+ years of production e-commerce experience with a focus on email and mobile digital marketing, ideally within a fast-paced retail or e-commerce environment
• Strong technical expertise with email deployment platforms (such as Epsilon, Braze, Bluecore, Salesforce, or similar), CMS platforms, and working knowledge of HTML and CSS
• Detail-oriented mindset with exceptional organizational skills, high sense of urgency, and ability to multi-task while managing multiple projects, stakeholders, and deadlines in a fast-paced environment
• Excellent written, grammatical, verbal, and interpersonal communication skills with a strong ability to collaborate across all teams

What You’ll Get:

The annual base salary range for this position is $77,000.00 - $86,800.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Join Us and Belong to Something Beautiful