Resource Specialist

Resource Specialist-(3292803)

Description

Join Our Team:

You are an essential piece of our healthcare puzzle! Every role is vital in enhancing our patients' lives and you have the opportunity to shine as a Resource Specialist in the Social Services Department. We're seeking individuals who are passionate about their work and ready to make a difference by joining our team. Are you prepared to contribute to our commitment to providing top-notch care to our patients?

Position Highlights:

• Hours: Monday-Friday 8:30am - 5:00pm, no weekends required.
• Location: Onsite at MGH Main campus
• Award winning: Rated as the #1 hospital in America in 2015 and #2 in 2019.
• Leader in Research: Mass General serves as a leader in research with more than $1 billion in research operations. Our research program spans more than 30 clinical departments and centers across the hospital. Approximately 1,200 clinical trials are taking place at Mass General at any given time.
• Employee Centered: Voted as one of the best places to work in Massachusetts!

What you will do:

Help address the social determinants of health and help hospital inpatients and families maximize their health and welfare by educating and connecting them to community resources and public benefits. Our Community Resource Specialists collaborate with social worker colleagues to assess patient/family resource needs, educate about options, facilitate appropriate referrals and empower patients and families to advocate for themselves. Examples include educating about various types of medical employment leaves and disability programs (MA PFML, SSI/SSDI, EAEDC) eligibility and how to apply, helping establish transportation (PT-1 and The RIDE medical necessity applications) and teaching how to use these systems, serving as a liaison with the adult shelter system, and helping identify, access and trouble-shoot a wide range of other social service systems and resources (not a complete list). Great opportunity to learn about community resources and advocacy, and gain exposure to social work and the health care field.

Diversity and inclusion are priorities for our department and the hospital. We strongly believe that encouraging a broad range of opinions, ideas and perspectives drives creativity, innovation and excellence. We are committed to advancing equity by building a team with diverse identities and experiences.

What’s in it for you:

• Medical Benefits: Start day 1!
• PTO: 20 days annually plus 10 paid holidaysper year
• Retirement: 403b retirement savings plan with hospital match. Plus, a Cash Balance Retirement Pension plan
• Commuting: Subsidized MBTA pass (50% discount)
• Resources for child care and emergency back up care
• Employee perks: Enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.

Additional compensation for qualified bilingual staff.

Qualifications

What you will need:

• Seeking compassionate applicants with excellent customer service, problem-solving, written and verbal communication, organizational, and computer skills.
• Bachelor’s degree required; degree in related field or related experience strongly preferred. Must be willing to apply to become a notary public if eligible.

EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Primary Location

:MA-Boston-MGH Main Campus

Work Locations

:MGH Main Campus55 Fruit StreetBoston02114

Job

:Admin/Clerical/CustService-Other

Organization

:Massachusetts General Hospital(MGH)

Schedule

:Full-timeStandard Hours:40

Shift

:Day Job

Employee Status

:RegularRecruiting Department:MGH Social Services

Job Posting

:Jun 4, 2024