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Patient Engagement Associate - HYBRID
Patient Engagement Associate - HYBRIDSaving-Sight • Kansas City, MO, US
Patient Engagement Associate - HYBRID

Patient Engagement Associate - HYBRID

Saving-Sight • Kansas City, MO, US
21 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join the team that's redefining eye care!

Patient Engagement Associate - $19.43 / hr.

Location : Hybrid / In-Office - Kansas City, MO

Full-Time | Monday-Friday | 10 : 30 AM-7 : 00 PM

Ready to make a real difference every day? As a Patient Engagement Associate , you'll be the first point of contact for patients, playing a vital role in our mission to Save Lives by Saving Sight!

Bring your customer service excellence and organizational skills to a team that values collaboration and compassion!

Our Purpose & Passion

  • Make a Real Difference : Help improve eye health and restore vision through innovative biologic tear solutions.
  • Purpose-Driven Work : Every role enhances life for patients with dry eye disease.
  • Innovation in Healthcare : Work at the intersection of science, compassion, and technology in a rapidly growing field.

Benefits That Go Beyond

  • Competitive Pay and performance-based incentives.
  • Free health insurance, fully paid by us - so you can focus on what matters .
  • Enjoy generous paid time off and a hybrid environment that provides work-life balance.
  • Be celebrated for your impact with meaningful rewards and opportunities to advance your career.

    • What Your Day Looks Like

  • Be the first friendly voice patients hear-welcome and guide them through their care journey.
  • Call patients with updates on their medical orders and walk them through next steps.
  • Help patients stay on track by following up on expiring prescriptions or treatments.
  • Build trust through thoughtful follow-ups and second-touch calls.
  • Collaborate with your call center teammates to deliver seamless, patient-first support.

    • Why You Are A Great Fit

  • You're a great communicator who listens first and speaks with empathy.
  • You can juggle tasks like a pro and stay cool when priorities shift.
  • You're comfortable in a fast-moving, structured medical call center environment.

    • Job Posted by ApplicantPro

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    Engagement Associate • Kansas City, MO, US