Customer Service Representative

Job Description

Job Description

First Federal Savings Bank is hiring a full-time Customer Service Representative (CSR) for our Ottawa / Main Street branch! Our CSRs are responsible for building customer relationships and developing business with existing and prospective customers. This position is responsible for processing customer account transactions, providing high quality customer service, and proactively promoting all First Federal Savings Bank products and services.

Why You Should Join the First Federal Team :

• Comprehensive benefit package
• Tailored training to meet your individual needs
• Casual Jean Fridays & Saturdays with First Federal shirt provided
• Employee Wellness program
• Paid days off for your birthday and work anniversary

Knowledge, Skills and Abilities we are looking for :

Preferred Experience :

Benefits :

The pay range is $15.00 - $17.00 per hour.

Comprehensive benefit package includes medical, dental, vision and life insurance, AD&D, long-term disability, 401k plan with employer matching, paid time off including vacation, sick, holiday, birthday, and work anniversary.

First Federal Savings Bank is an Equal Opportunity Employer. Application or submission of a resume does not guarantee employment.