Job Description
The Properties & Facilities Manager is responsible to direct and oversee the operations of the facilities department, while also complying with federal regulations and safety codes and improving the overall operation of all bank owned and leased facilities.
Essential Functions
- Ensure compliance with third party vendors / service providers, and total document and data integrity
- Maximize technology tools available
- Manage personal workload / workflow
- Identify and resolve serious issues / problems
- Approve expenditures and authorize bills
- Prepare and conduct performance reviews
- Supervise management of all company owned real estate
- Plan construction projects, and design renovation and improvement projects
- Oversee / supervise / inspect progress of construction / renovation projects
- Develop relationships with providers and contractors, procedures and customer service levels, and propose facilities budgets
- Review / negotiate all maintenance project contracts
- Implement measuring and monitoring systems
- Approve expenditure and planning costs
- Provide statistics and reports to management
- Negotiate / contract for all developers, contractors, and suppliers
- Coordinate plans with Municipal / State / Federal permitting entities
- Monitor environmental issues, and inventory standards and site development
- Oversee emergency services, Facilities BCP, Northwest's fleet vehicles
- Assist with mergers and acquisitions
- Partner with and support all departments
- Facilitate good communication throughout Northwest
- Oversee a central call system for all work orders related to Security, Facilities, and Administrative Services
- Recommend improvements to procedures
- Develop cost saving methods, customer service levels, preventative maintenance systems, and maintain leased space on / in company owned property
- Control and minimize departmental non-payroll costs
- Manage work hours and FTE's to control costs
Additional Essential Functions
Essential Functions
Ensure compliance with Northwest's policies and procedures, and Federal / State regulationsNavigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiencyWork as part of a teamWork with on-site equipmentAdditional Responsibilities
Complete special projects as assignedSafety and Health for Supervisors with Direct Reports
Provide leadership and positive direction for maintaining the safety and loss prevention programActively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identifiedHelp implement emergency proceduresQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Education
Bachelor's Degreein Facilities / Architecture Related
Preferred Work Experience
8 - 12 yearsfacilities experience
5 - 6 yearscustomer service experience
5 - 6 yearssupervisory experience
General Supervisory / Manager Knowledge, Skills, and Abilities
Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approachesAbility to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plansAbility to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashionAbility to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoningAbility to present and express ideas and information effectively and concisely in an oral and / or written mode in a manner appropriate for the audienceAbility to listen and comprehend what others are saying and facilitate the open exchange of ideas and informationAbility to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as requiredAbility to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty mattersAdditional Knowledge, Skills and Abilities
Strong leadership skills, organizational and communication skills
Team player
Working knowledge of all components of Real Estate Management
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.