Part Time Teller, Lexington Ave, NY
Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander's retail division serves nearly 2 million customers and more than 5% of small businesses in the US.
Our Tellers process face-to-face customer transactions for a variety of routine financial transactions.
Responsibilities
- Adheres to safe deposit box procedures / operations and guidelines
- Assists in exceeding service goals by minimizing customer wait times and accurately and efficiently processing customer transactions
- Educates and engages customers in conversations regarding their current and future financial needs and educates customers about bank products and services
- Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
- Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
- Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations
Qualifications
High school diploma or equivalent (GED)Cash handling experience in a retail or banking environmentAbility to adhere to policies, procedures, and instructions of managementAbility to effectively ask questions and identify needs to enhance the customer relationshipDetail oriented with the ability to function in a fast-paced and changing environmentGeneral math skillsSuperior customer service skillsMinimal physical effort such as sitting, standing, and walkingActively seeks information to understand customer needsCommunicates clearly and preciselyListens carefully and asks questions to clarify understandingDisplays a can-do attitude and willingness to learnProactively clarifies one's tasks and responsibilitiesHas basic understanding of organization's flagship products and servicesCan identify the risk return of products and servicesLearns about and diligently follows established risk management policies, processes and proceduresLearns new methods and procedures or modifies them to meet new standards. Is positive about new approaches and methods resulting from changeWorks effectively in team settingsShows appreciation for others' help and lends a hand when needed to complete shared tasksFluent in Spanish preferredAt Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working conditions : Frequent minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum : $29,250.00 USD
Maximum : $45,000.00 USD