Operations Manager II

Operations Manager Ii

Wisconsin Building Supply operates locations throughout Wisconsin supplying windows, doors, roofing, siding, millwork, builders hardware, columns, trim, mouldings, cabinetry, countertops, decking, railing, gypsum, lumber & plywood, insulation, and additional building materials. The Operations Manager II directs and coordinates activities of the Divisions operations team to ensure operational excellence. This position has extensive knowledge of the warehouse process, dispatch / transportation process, counter sales process, and products. Typically manages locations with revenue between $15M - $30M annually.

What You Will Do

Manage and coordinate all work activities of functional area. Establish location goals and develops work schedules to meet these goals. Work with HR and other support departments for successful training, hiring, terminating, performance management, and wage recommendations ensuring compliance with company policies and procedures. Implement and sustain best practice plans. Manage monthly operations P&L performance across multiple value streams. Maintain excellent customer relations and quality standards. Monitor the safety of the work area and ensures adherence to the guidelines. Lead teams of operations personnel in an engaging and respectful manner with a focus on team development. Establish, monitor, and maintain company performance metrics for order fill rate, on time delivery, equipment utilization, and inventory accuracy. Conduct audits to monitor metrics that do not meet company standards or requirements. Utilize metrics and audits to quantify operational performance and to develop strategies and tactics that drive operational excellence throughout the locations. Facilitate regularly scheduled operations meetings with operations and location managers. Resolve operating difficulties and implements resolutions. Assist in preparation of store budgets and monitor the compliance of each department in accordance with the budget. Review production reports, department expenses, labor costs, and other reports and documents related to store operations. Measure productivity of departments within branch (i.e., counter, warehouse, and logistics / drivers). Focus on warehouse and delivery efficiencies to achieve on-time delivery to meet customer needs. Ensure vehicles are serviced as required and vehicle condition reports are completed and addressed. Review product flow for best space and labor utilization.

US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.