Servers (De-Railed located in Robertsdale)

Job Description

Job Description

As a Server at De-Railed Diner, you will be the face of our restaurant, providing top-notch service to our guests. You will be responsible for taking orders, serving food and beverages, ensuring customer satisfaction, and contributing to a positive and welcoming atmosphere in the diner. This is a fast-paced, customer-oriented role where you will have the opportunity to work in a fun and supportive environment.

Key Responsibilities :

• Customer Service : Greet customers warmly and guide them through the dining experience. Take food and drink orders, answer questions about the menu, and make recommendations as needed.
• Order Accuracy : Accurately input orders into the POS system, ensuring that all customer requests and dietary restrictions are noted and communicated to the kitchen staff.
• Food & Beverage Service : Deliver food and beverages to customers in a timely and efficient manner. Ensure that food is served hot and beverages are refilled promptly.
• Table Maintenance : Check in with guests throughout their meal to ensure they are satisfied and offer additional items or assistance as needed.
• Cash Handling : Process payments using the POS system, handle cash and credit transactions, and provide accurate change or receipts.
• Teamwork : Work closely with kitchen staff, fellow servers, and other team members to ensure smooth operations and quick service.
• Cleanliness & Organization : Keep tables, chairs, and dining areas clean and organized. Ensure all supplies are stocked and restock as needed.
• Upselling & Specials : Promote daily specials, menu items, and drinks to enhance the guest experience and increase sales.
• Health & Safety Compliance : Follow food safety and sanitation procedures to maintain a clean and safe working environment.

Requirements :