Desk Adjuster-Total Loss

Claims Adjuster

The General, a subsidiary of Sentry Insurance, is seeking a detail-oriented and proactive Claims Adjuster to investigate and manage total loss insurance claims. This role involves gathering and reviewing information, coordinating appraisals, and negotiation claim settlements efficiently and fairly.

As a Total Loss Desk Adjuster, you will :

• Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Identify complex issues and seek assistance as needed. Handle claims on a good faith basis.
• Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Coordinate on-site inspections when needed, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, public adjusters.
• Interpret and determine policies, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Proactively provide all parties with claim process and status as appropriate; answers questions or redirects to other areas.
• Respond to customer inquiries, make appropriate decisions and close file as needed.

What it Takes :

What You'll Receive :

About Sentry :

We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!